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INVINITY CREDIT
RUSDI - OKR
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OKR 1
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Task 1 - Monthly Settlement Arrangement
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Cat A
- Bank Counter
(*for special case arrangement)
- For special cases, the 3rd party cannot on behalf settle the full amount at counter
- Solution: Meet Up with Client - Cash settlement with customer at counter
- For special cases, online payment transactions are rejected
- For cases - Overdue Date Redemption, Urgent Settlement, others situation...
- Bank CDM
(*for special case arrangement)
- For special cases, online payment transactions are rejected
- For Cases - Overdue Date Redemption, Urgent Settlement, Others Situation...
- Handle cash cheque withdrawals for cash settlement/ Urgent Settlement
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OKR 2
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Task 1 - Customer Employment Verification
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Cat A
- Verify employment of loan applicants at their workplace
Sample: Customer Employment Verification Form
- Contact Client to Make Appointment
- Conductor Verification Completed
- Take A Selfie/Pic Of Borrower In Front Of The Company's Signboard & Send Live Location to Operation Group
- Send the borrower photo to the admin and arrange for a printout attach with a Client Employment Verification Form for filing
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Task 2 - Credit Loan - Customer Debt Settlement Verification
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Cat B
- Verify customers debt console settlement before arrange settlement.
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OKR 3
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Task 1 - Collect / Send Documents
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Cat A
- Arrange To Send / Collect The Credit Loan Documents At The Law Firm Office
- For the Zoom Signing case, will arrange to send and collect Signing Document with the borrower *For special cases Arrangement only
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Task 3 - Merchant Settlement (EPP)
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Cat A
- Send / Collect Credit Card with Merchant (Asia Point)
- Assist Advisor to Collect Credit Card with Customer Before Arrange Settlement
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Task 2 - UNDERTAKE ANY OTHER AD-HOC FUNCTIONS AND DUTIES AS REQUIRED
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Cat B
- Collection Of Outstanding Debts From Overdue Payment Clients And Customers
- Recover Outstanding Old Debts Collection