1. Definition
   1. Made up of individual related pieces
   2. To solve a problem
      1. Find what the pieces are
      2. Find how the pieces may be organized to help understand the problem
2. Chunking
   1. The mind works by taking in one chunk of info at a time
   2. Solve problems by:
      1. 1. Finding all the chunks
      2. 2. Arranging them into meaningful patterns
      3. 3. Focusing on the important parts
3. Problem Patterns
   1. 3 Ways of Arranging Chunks
      1. Lists
         1. collections of chunks - in order of importance or not
      2. Trees
         1. hierarchical parent-child like relationships - top down or bottom up
      3. Maps
         1. more complex. any chunk related to any other chunk. Relate specific actions or general info chunks
4. Guide Decisions
   1. Simple written guidelines keep sessions on track
      1. Objectives
         1. describe what you're trying to achieve.
         2. Non-objectives make clear what you're not trying to achieve.
      2. Criteria
         1. judgement points for making decisions.
            1. Example: must be low cost
      3. Questions
         1. stimulate and direct thinking
      4. Constraints
         1. limit your choices.
            1. Example: Only Joe can use the PR30
5. FOG Factor
   1. An information chunk can be a Fact, Opinion, or Guess
      1. Facts
         1. Can be proven true
      2. Opinions
         1. What people believe to be true
      3. Guesses
         1. Wild Ideas
   2. Write F, O, or G at the bottom right of post-its