1. Infrastructure/Cloud/Capacity Building
   1. Infrastructure as code
      1. Configuration Management
         1. Chef
         2. Puppet
   2. Environment provisioning & management
      1. Vagrant
      2. API
         1. DeltaCloud
         2. API Management Service
            1. Mashery
            2. Apigee
   3. Cloud strategy - IaaS, PaaS, SaaS, virtualization, self service provisioning
      1. SaaS
         1. Google Docs
         2. GMail
      2. PaaS
         1. Heroku
         2. Windows Azure
         3. vFabric
         4. Google AppEngine
      3. IaaS
         1. Storage
            1. AWS S3
            2. AWS Simple DB
         2. Virtual Hardware
            1. AWS EC2
            2. GoGrid
      4. Both
         1. SalesForce
         2. Facebook
   4. Private cloud implementation
      1. cloud OS
         1. OpenStack
      2. virtualization
         1. KVM
         2. Xen
         3. VMWare
         4. VirtualBox
   5. Architecting for scalability/cloud
      1. Caching
         1. Squid
         2. Varnish
2. Process Optimization
   1. Lean for ITOps & ITOps optimization
   2. Agile/Lean ITIL
      1. infrastructure/provisioning
      2. service desk
      3. change management
3. Operational Intelligence
   1. Monitoring, metrics, & dashboards for itops & business
      1. monitoring
         1. Nagios
            1. cucumber-nagios
         2. Cacti
         3. Ganglia
      2. logging management
         1. Splunk
   2. Release Management
   3. Build & Deploy
      1. build
         1. Maven
      2. deploy
         1. Capistrano
   4. Canary releasing
   5. Capacity planning