1. NADRAC
   1. parties
      1. assistance neutral 3rd party
         1. identify issues
         2. deevelop options
         3. consider alternative
         4. endeavour / agreement
   2. mediator dosen't
      1. advise
      2. determine outcome
   3. mediator does
      1. guide
      2. may determine process
2. uses
   1. employment
   2. commercial
   3. Statutory
      1. administrative review / appeal bodies
   4. court annexed
   5. family
   6. local govt/ environment
   7. industry based DR schemes
   8. neighbourhood/ communitty
3. elements
   1. decison making process
      1. facilitated by neutral thrid party
   2. absence
      1. determination
      2. judgment
   3. without prejudice
   4. consensus
   5. participation
      1. voluntary
   6. confidential
      1. generally but perhpas report of outcome
4. variable features
   1. wide range of possible solutions
   2. empowerment/ownership
   3. interest rather than rights bqsed
   4. degree of intervention
   5. future role model
      1. dialogue
      2. decision making
   6. manage emotional element
   7. capapcitiy to preserve relationships
   8. legal status of outcome
5. advantages
   1. alacrity
   2. parties directly engaged
   3. confidential
   4. relationships
      1. preserve
      2. enhance?
   5. solutions
      1. wide ranging
      2. flexible/ creative
   6. informal
      1. less cost
      2. less time
      3. rationality / fairness of the dispute process
   7. outcome
      1. satisfy interests
      2. not imposed
   8. expand
      1. knowldege
      2. information base
      3. of decison
   9. commitment to outcome
      1. their own solution
      2. more enduring
   10. justice system
       1. reduce alienation from
   11. expand opportunities to deal with
       1. psychological
       2. social
       3. economic
       4. dynamics that often drive litigation