1. Work Flow
   1. Flow ID
   2. Case Description
   3. Event/Input
   4. Customer No
   5. Member No
   6. Member Name
   7. Role A
   8. Role B
   9. Expected Result
   10. F/P
2. Other Function
   1. Test Case ID
   2. CR Item ID
   3. Test Description
   4. Expected Result
   5. F/P
3. Process Flow
   1. Role
      1. Group Secretary
      2. Admin
      3. Adjudicator
      4. Other Source
      5. System
      6. Shipment
   2. Process
      1. Doc Classification
         1. Subtopic 1
      2. Fax in
      3. Fax Out
      4. Member Creation
         1. Add Employee
         2. Add Dependent
         3. Add Employee and Dependent
      5. Member Update
         1. Change Class
         2. Delete Member
         3. Card Replacement
         4. Change Branch
      6. BF Txn Generation
      7. Duplicate Request
      8. Reclassify
         1. Duplicate Request
         2. Reject Maintenance Request
      9. Other
      10. Additional Information
      11. Card Print Extraction
      12. Lost Card And Replacement
   3. Event History
      1. Member Update Field