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Blue
- Managing
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Plan the thinking session
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what is the subject? what are we thinking about? what is the goal?
- look at the big picture
- help focus on main topic
- schedule for the other hats
- Make final decision
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White
-
Information & facts
- No assumptions!
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considering purely what information and facts are available
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Sources
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requirements
- US stories
- CJM
- VPC
- design system
- patterns & best practisises
- uX prototypes
- your system
- What do we need to find out? How will we obtain these missing data?
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some notes about UX-testing
- https://www.xmind.net/m/MF9T/
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Red
-
Emotions
- without judgment
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how emotions can affect your thinking
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Background emotions
- of fear, anger, suspicion, jealousy, love
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Initial perception
- when you jump to a conclusion in your head
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Emotions from after the fact
- your feeling about the situation
- Intuitive or instinctive gut reactions or statements of emotional feeling
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How does the project make you feel?
- Do you want to use i? Are you happy? Do you want to recommend it?
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Yellow
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Optimism
- focusing on the positive aspects
- logic applied to identifying benefits, seeking harmony. Sees the brighter, sunny side of situations.
-
use for positive main scenarios
- identify benefits for your customers
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Black
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Discernment
- be in context!
- logic applied to identifying reasons to be cautious and conservative.
- what wastes are in you system?
- Risk-based testing
-
how does system react on problems?
- use it for negative cases
- try to find gaps and ommisions
- find aspects that should be improved
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Green
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Creativity
- concentrate on ideas that may not have been found out early
- look at things in a different way
- find unexplored alternatives
- statements of provocation and investigation, seeing where a thought goes. Thinks creatively, outside the box.
-
new UX? improve typical UX?
- killer features
-
sources
- https://en.wikipedia.org/wiki/Six_Thinking_Hats
- https://www.planittesting.com/uk/Insights/2018/Six-Thinking-Hats-of-Exploratory-Testing
- https://download.testuff.com/web/6%20Thinking%20Hats%20and%20Software%20Testing.pdf
- https://www.testuff.com/the-6-thinking-hats-of-software-quality-assurance-testing/
- https://www.testuff.com/the-6-thinking-hats-of-software-quality-assurance-testing/
- https://dzone.com/articles/six-thinking-hats
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Six Thinking Hats
-
tool for group discussion and individual thinking
- for developing critical thinking
- indicate problems and solutions about an idea the thinker may come up with
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Edward de Bono (1985)
- identifies six distinct directions in which the brain can be challenged
- idea parallel thinking provide a mean for groups to plan thinking processes in a detailed and cohesive way, and in doing so to think together more effectively
- each hat must be used for a limited time only
-
a framework but not a step-by-step guide
- the process is iterative, use it periodically
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for UX-Exploratory Testing
- the goal: How can we improve our UX to better satisfy our customers?