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- Good speakers speak in a style and vocabulary their listeners will understand.
- Good speakers talk clearly, not too fast, and loudly enough for their listeners.
- Good speakers use language that expresses how they feel. they avoid slang in formal speaking
- Good speakers listen closely before drawing conclusions.
- Good listeners pay attention. If they can't hear, they let the speaker know.
- Good listeners are respectful, polite, and interested. Their behaviours help the speaker feel more confident.