1. T
  2. Good speakers speak in a style and vocabulary their listeners will understand.
  3. Good speakers talk clearly, not too fast, and loudly enough for their listeners.
  4. Good speakers use language that expresses how they feel. they avoid slang in formal speaking
  5. Good speakers listen closely before drawing conclusions.
  6. Good listeners pay attention. If they can't hear, they let the speaker know.
  7. Good listeners are respectful, polite, and interested. Their behaviours help the speaker feel more confident.