- By From The Print, september 12, 2015, http://www.economist.com/news/business/21664190-modern-version-scientific-management-threatens-dehumanise-workplace-digital?zid=304&ah=e5690753dc78ce91909083042ad12e30
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Controversy
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Scientist management backlash
- Rival school managers : workers = human beings
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New York times's article about Amazon
- Taylorism = thriving
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Amazon uses Taylor's techniques
- Amazon's boss ( Jeff Bezos) denies it
- Gobbetising knowledge jobs limits
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Pushing people tot their limits
- Encouraging back-stabbing
- Microsoft, General Ecletric and Acclenture finds it counter-productive
- Unpopular like original Taylorism
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Technology
- Division of labor to be applied to a much wider range of jobs
- Time-and-motion studies to new levels
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Companies users
- Upwork
- Workday and Salesforce
- Turner Construction
- Motorola
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Process
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Three rules of Taylorism + digital technology
- Applies a wider range of employees (services workers and managers
- Managers = mere widgets in giant corporate computer
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Dependance on brainpower of the employees
- Reward the best with high salaries
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Frederick Taylor
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Most influential management guru of the 20th century
- Book "Principles of Scientific Mangamement = first management blockbuster
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Fans
- Henry Ford
- Vladimir Lenin
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Philosophy
- Management = Science
- Workers = cogs in industrial machine
- Managers = lords of creation in companies
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Three rules
- 1. Break compex jobs in simple ones
- 2. Measure everything that workers do
- 3. Link pay to performance