1. Knowledge Areas
   1. Project Integration Management
      1. Overview
      2. Develop Project Charter (Initiation)
         1. Inputs
            1. Project statement of work
            2. Business case
            3. Agreements
            4. Enterprise environmental factors
            5. Organizational process assets
         2. T & T
            1. Expert Judgement
            2. Facilitation techniques
         3. Outputs
            1. Project Charter
      3. Develop Project Management Plan (Planning)
         1. Inputs
            1. Project Charter
            2. Output from other processes
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Expert Judgment
            2. Facilitation techniques
         3. Outputs
            1. Project Management Plan
      4. Direct & Manage Project Work (Executing)
         1. Inputs
            1. Project management plan
            2. Approved change request
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Project management information system
            3. Meetings
         3. Ouputs
            1. Deliverables
            2. Work performance data
            3. Change request
            4. Project management plan updates
            5. Project documents updates
      5. Monitor & Control Project Work (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Schedule forecasts
            3. Cost forecasts
            4. Validate changes
            5. Work performance information
            6. Enterprise environmental factors
            7. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Analytical techniques
            3. Project management information system
            4. Meetings
         3. Outputs
            1. Change requests
            2. Work performance reports
            3. Project management plan updates
            4. Project documents updates
      6. Perform Integrated Change Control (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Work performance reports
            3. Change requests
            4. Enterprise environmental factors
            5. Organization process assets
         2. T & T
            1. Expert judgement
            2. Meetings
            3. Change control tools
         3. Outputs
            1. Approved change requests
            2. Change log
            3. Project management plan updates
            4. Project documents updates
      7. Close Project or Phase (Closing)
         1. Inputs
            1. Project management plan
            2. Accepted deliverables
            3. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Analytical techniques
            3. Meetings
         3. Outputs
            1. Final product, service, or result transaction
            2. Organization process assets updates
      8. Processes
      9. Integration
      10. Historical Files
   2. Project Scope Management
      1. Overview
      2. Plan Scope Management (Planning)
         1. Inputs
            1. Project management plan
            2. Project charter
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Meetings
         3. Outputs
            1. Scope management plan
            2. Requirements management plan
      3. Collect Requirements (Planning)
         1. Inputs
            1. Scope management plan
            2. Requirements management plan
            3. Stakeholder management plan
            4. Project charter
            5. Stakeholder register
         2. T & T
            1. Interviews
            2. Focus groups
            3. Pros
            4. Cons
            5. Facilitated workshops
            6. Group creativity techniques
            7. Group decision-making techniques
            8. Questionnaires and surveys
            9. Observations
            10. Behaviors
            11. Prototypes
            12. Categories
            13. Proof-of-Principal or Breadboard
            14. Form Study
            15. Visual
            16. Functional or Working Prototype
            17. Benchmarking
            18. Context diagrams
            19. Document analysis
         3. Outputs
            1. Requirements documentation
            2. Requirements traceability matrix
      4. Define Scope (Planning)
         1. Inputs
            1. Scope management plan
            2. Project charter
            3. Requirements documentation
            4. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Product analysis
            3. Alternatives generation
            4. Facilitated workshops
         3. Outputs
            1. Project scope statement
            2. Project documents updates
            3. Stakeholder Register
            4. Requirements Documentation
            5. Requirements Traceability Matrix
         4. PM Role
      5. Create WBS (Planning)
         1. Inputs
            1. Scope management plan
            2. Project scope statement
            3. Requirements documentation
            4. Enterprise environmental factors
            5. Organizational process assets
         2. T & T
            1. Decomposition
            2. Expert judgement
         3. Outputs
            1. Scope baseline
            2. Approved scope statement
            3. Work breakdown structure
            4. WBS dictionary
            5. Project document updates
      6. Validate Scope (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Requirements documentation
            3. Requirements traceability matrix
            4. Verified deliverables
            5. Work performance data
         2. T & T
            1. Inspection
            2. Inspect
            3. Audit
            4. Examine
            5. Measure
            6. Group decision-making techniques
         3. Outputs
            1. Accepted deliverables
            2. Change request
            3. Work performance information
            4. Project documents updates
         4. Sequence
      7. Control Scope (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Requirements documentation
            3. Requirements traceability matrix
            4. Work performance data
            5. Organizational process assets
         2. T & T
            1. Variances analysis
         3. Outputs
            1. Work performance information
            2. Change requests
            3. Project management plan updates
            4. Project documents updates
            5. Organizational process assets updates
   3. Project Time Management
      1. Overview
      2. Plan Schedule Management
         1. Inputs
            1. Project management plan
            2. Project charter
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Expert judgment
            2. Analytical techniques
            3. Meetings
         3. Outputs
            1. Schedule management plan
      3. Define Activities (Planning)
         1. Inputs
            1. Schedule management plan
            2. Scope baseline
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Decomposition
            2. Rolling wave planning
            3. Expert judgement
         3. Outputs
            1. Activities list
            2. Activity attributes
            3. Milestone list
      4. Sequence Activities (Planning)
         1. Inputs
            1. Schedule management plan
            2. Activity list
            3. Activity attributes
            4. Milestone list
            5. Project scope statement
            6. Enterprise environmental factors
            7. Organization process assets
         2. T & T
            1. Precedence diagramming method
            2. Relationships
            3. Finish-to-Start
            4. Start-to-Finish
            5. Start-to-Start
            6. Finish-to-Finish
            7. Dependency determination
            8. Leads and lags
         3. Outputs
            1. Project schedule network diagrams
            2. Project documents updates
         4. Process Cycle
      5. Estimate Activity Resources (Planning)
         1. Inputs
            1. Schedule management plan
            2. Activity list
            3. Activity attributes
            4. Resource calendars
            5. Risk register
            6. Activity cost estimates
            7. Enterprise environmental factor
            8. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Alternative analysis
            3. Published estimating data
            4. Bottom-up estimating
            5. Project management software
         3. Outputs
            1. Activity resources requirements
            2. Resource breakdown structure
            3. Project documents updates
            4. Activity List
            5. Activity Attributes
            6. Resource Calendars
         4. Resource Estimating
         5. Cost Perspective
      6. Estimate Activity Duration (Planning)
         1. Inputs
            1. Schedule management plan
            2. Activity list
            3. Activity attributes
            4. Activity resource requirements
            5. Resource calendars
            6. Project scope statement
            7. Risk register
            8. Resource breakdown structure
            9. Enterprise environmental factors
            10. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Analogous estimating
            3. Parametric estimating
            4. Three-point estimating
            5. Triangular Distribution
            6. Beta Distribution
            7. Group decision-making techniques
            8. Reserve analysis
            9. Contingency
            10. Management reserves
         3. Outputs
            1. Activity duration estimates
            2. Project documents updates
      7. Develop Schedule (Planning)
         1. Inputs
            1. Schedule management plan
            2. Activity list
            3. Activity attributes
            4. Project schedule network diagrams
            5. Activity resource requirements
            6. Resource calendars
            7. Activity duration estimates
            8. Project scope statements
            9. Risk register
            10. Project staff assignments
            11. Resource breakdown structure
            12. Enterprise environmental factors
            13. Organizational process assets
         2. T & T
            1. Schedule network analysis
            2. Critical path method
            3. Example
            4. Critical chain method
            5. Example
            6. Resource optimization techniques
            7. Resource leveling
            8. Resource smoothing
            9. Modeling techniques
            10. What-If
            11. Monte Carlo Analysis
            12. Leads and lags
            13. Schedule compression
            14. Crashing
            15. Fast tracking
            16. Scheduling tool
         3. Outputs
            1. Schedule baseline
            2. Project schedule
            3. Bar Chart/Gantt Char
            4. Milestone Chart
            5. Project Schedule Network Diagram
            6. Schedule data
            7. Project calendars
            8. Project management plan updats
            9. Project documents updates
         4. Life cycle
      8. Control Schedule (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Project schedule
            3. Work performance data
            4. Project calendars
            5. Schedule data
            6. Organization process assets
         2. T & T
            1. Performance reviews
            2. Trend analysis
            3. Critical path method
            4. Earned Value
            5. % Complete
            6. Variance analysis
            7. Project management software
            8. Resource optimization techniques
            9. Modeling techniques
            10. Leads & lags
            11. Schedule compression
            12. Scheduling tool
         3. Outputs
            1. Work performance information
            2. Schedule forecasts
            3. Change requests
            4. Project management plan updates
            5. Project documents updates
            6. Organizational process assets updates
   4. Project Cost Management
      1. Overview
      2. Plan Cost Management (Planning)
         1. Inputs
            1. Project management plan
            2. Project charter
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Analytical techniques
            3. Payback Period
            4. Return on Investment
            5. Net Present Value
            6. Discounted Cash Flow
            7. Internal Rate of Return
            8. Meetings
         3. Outputs
            1. Cost management plan
      3. Estimate Costs (Planning)
         1. Inputs
            1. Cost management plan
            2. Human resource management plan
            3. Scope baseline
            4. Scope statement
            5. WBS
            6. WBS Dictionary
            7. Project schedule
            8. Risk register
            9. Enterprise environmental factors
            10. Organizational process assets
         2. T & T
            1. Expert judgement
            2. Analogous estimating
            3. Parametric estimating
            4. Three-point estimating
            5. Bottom-up estimating
            6. Reserve analysis
            7. Cost of quality
            8. Project management software
            9. Vendor bid analysis
            10. Group decision-making techniques
         3. Outputs
            1. Activity cost estimates
            2. Basis of estimates
            3. Project documents updates
      4. Determine Budget (Planning)
         1. Inputs
            1. Cost management plan
            2. Scope baseline
            3. Activity cost estimates
            4. Basis of estimates
            5. Project schedule
            6. Resources calendars
            7. Risk register
            8. Agreements
            9. Organization process assets
         2. T & T
            1. Cost aggregation
            2. Reserve analysis
            3. Expert judgement
            4. Historical relationships
            5. Funding limit reconciliation
         3. Outputs
            1. Cost baseline
            2. Project funding requirements
            3. Project documents updates
      5. Control Costs (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Project funding requirements
            3. Work performance data
            4. Organization process assets
         2. T & T
            1. Earned value management
            2. Forecasting
            3. To-complete performance index
            4. Performance reviews
            5. Project management software
            6. Reserve analysis
         3. Outputs
            1. Work performance information
            2. Cost forecast
            3. Change requests
            4. Project management plan updates
            5. Project documents updates
            6. Organizational process assets updates
   5. Project Quality Managemenet
      1. Overview
      2. Plan Quality (Planning)
         1. Inputs
            1. Project management plan
            2. Scope Baseline
            3. Stakeholder register
            4. Risk register
            5. Requirement documentation
            6. Enterprise environmental factors
            7. Organizational process assets
         2. T & T
            1. Cost-benefit analysis
            2. Cost of quality
            3. Cost of Conformance
            4. Prevention
            5. Appraisal
            6. Cost of Nonconformance
            7. Failure Costs
            8. Seven basic quality tools
            9. Benchmarking
            10. Design of experiments
            11. Statistical sampling
            12. Additional quality planning tools
            13. Meetings
         3. Outputs
            1. Quality management plan
            2. Process improvement plan
            3. Segments
            4. Quality metrics
            5. Quality Checklist
            6. Quality documents updates
      3. Perform Quality Assurance (Executing)
         1. Inputs
            1. Quality management plan
            2. Process improvement plan
            3. Quality metrics
            4. Quality control measurements
            5. Project documents
         2. T & T
            1. Quality management and control tools
            2. Quality audits
            3. Process analysis
         3. Outputs
            1. Change requests
            2. Project management plan updates
            3. Project documents updates
            4. Organization process assets updates
      4. Control Quality (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Quality metrics
            3. Quality checklists
            4. Work performance data
            5. Approved change requests
            6. Deliverables
            7. Project documents
            8. Organizational process assets
         2. T & T
            1. Seven basic quality tools
            2. Statistical sampling
            3. Inspection
            4. Approved change requests review
         3. Outputs
            1. Quality control measurements
            2. Validated changes
            3. Verified deliverables
            4. Work performance information
            5. Change request
            6. Project management plan updates
            7. Project document updates
            8. Organization process assets updates
   6. Project Human Resource Management
      1. Overview
      2. Plan Human Resources (Planning)
         1. Inputs
            1. Project management plan
            2. Activity resource requirements
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Organization charts and position descriptions
            2. Charts
            3. Position Descriptions
            4. Networking
            5. Organizational theory
            6. Expert judgement
            7. Meetings
         3. Outputs
            1. Human resource management plan
            2. Staffing management plan
      3. Acquire Project Team (Executing)
         1. Inputs
            1. Human resource management plan
            2. Enterprise environmental factors
            3. Organizational process assets
         2. T & T
            1. Pre-assignment
            2. Negotiation
            3. Acquisition
            4. Virtual teams
            5. Reasons
            6. Technology
            7. Challenges
            8. Multi-criteria decision analysis
         3. Outputs
            1. Project staff assigments
            2. Resource calendars
            3. Project management plan updates
      4. Develop Project Team (Executing)
         1. Inputs
            1. Human resources management plan
            2. Project staff assignments
            3. Resource calendars
         2. T & T
            1. Interpersonal skills
            2. Training
            3. Informal
            4. Formal
            5. Team-building activities
            6. Ground rules
            7. Colocation
            8. Recognition and rewards
            9. Personnel assessment tools
         3. Outputs
            1. Team performance assessments
            2. Enterprise environmental factors
      5. Manage Project Team (Executing)
         1. Inputs
            1. Human resource management plan
            2. Project staff assignments
            3. Team performance assessments
            4. Issue log
            5. Work performance reports
            6. Organizational process assets
         2. T & T
            1. Observation and conversation
            2. Conversation
            3. Observation
            4. Project performance appraisals
            5. Conflict management
            6. Interpersonal skills
         3. Outputs
            1. Change requests
            2. Project management plan updates
            3. Project documents updates
            4. Enterprise environmental factors updates
            5. Organizational process assets updates
   7. Project Communications Management
      1. Overview
      2. Plan Communications (Planning)
         1. Inputs
            1. Project management plan
            2. Stakeholder register
            3. Enterprise environmental factors
            4. Organizational process assets
         2. T & T
            1. Communication requirements analysis
            2. Communication technology
            3. Communication models
            4. Communication methods
            5. Meetings
         3. Outputs
            1. Communications management plan
            2. Project documents updates
      3. Manage Communications (Executing)
         1. Inputs
            1. Communications management plan
            2. Work performance reports
            3. Enterprise environmental factors
            4. Organization process assets
         2. T & T
            1. Communication technology
            2. Communication models
            3. Communication methods
            4. Information management system
            5. Performance reporting
         3. Outputs
            1. Project communications
            2. Project management plan updates
            3. Project documents ypdates
            4. Organizational process assets updates
      4. Control Communications (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Project communications
            3. Issue log
            4. Work performance data
            5. Organizational process assets
         2. T & T
            1. Information management system
            2. Expert judgement
            3. Meetings
         3. Outputs
            1. Work performance information
            2. Change requests
            3. Project management plan updates
            4. Project documents updates
            5. Organizational process assets updates
   8. Project Risk Management
      1. Overview
      2. Plan Risk Management (Planning)
         1. Inputs
            1. Project management plan
            2. Project charter
            3. Stakeholder register
            4. Enterprise environmental factors
            5. Organizational process assets
         2. T & T
            1. Analytical techniques
            2. Expert judgement
            3. Meetings
         3. Outputs
            1. Risk management plan
      3. Identify Risks (Planning)
         1. Inputs
            1. Risk management plan
            2. Cost management plan
            3. Schedule management plan
            4. Quality management plan
            5. Human resource management plan
            6. Scope baseline
            7. Activity cost estimates
            8. Activity duration estimates
            9. Stakeholder register
            10. Project documents
            11. Procurement documents
            12. Enterprise environmental factors
            13. Organizational process assets
         2. T & T
            1. Documentation review
            2. Information gathering techniques
            3. Checklist analysis
            4. Assumptions analysis
            5. Diagramming techniques
            6. Cause & Effect Diagram
            7. System/Process Flowcharts
            8. Influence Diagrams
            9. SWOT analysis
            10. Expert judgement
         3. Outputs
            1. Risk register
      4. Perform Qualitative Risk Analysis (Planning)
         1. Inputs
            1. Risk management plan
            2. Scope baseline
            3. Risk register
            4. Enterprise environmental factors
            5. Organizational process assets
         2. T & T
            1. Risk probability and impact assessment
            2. Probability and impact matrix
            3. Risk data quality assessment
            4. Risk categorization
            5. Risk urgency assessment
            6. Expert judgement
         3. Outputs
            1. Project documents updates
      5. Perform Quantitative Risk Analysis (Planning)
         1. Inputs
            1. Risk mangement plan
            2. Cost management plan
            3. Schedule management plan
            4. Risk register
            5. Enterprise environmental factors
            6. Organizational process assets
         2. T & T
            1. Data gathering and representation techniques
            2. Quantitative risk analysis and modeling techniques
            3. Expert judgement
         3. Outputs
            1. Project documents updates
      6. Plan Risk Responses (Planning)
         1. Inputs
            1. Risk management plan
            2. Risk register
         2. T & T
            1. Strategies for negative risk or threats
            2. Strategies for positive risk or opportunities
            3. Contingent response strategies
            4. Expert judgement
         3. Outputs
            1. Project management plan updates
            2. Project documentation updates
            3. Risk Register Updates
      7. Control Risk (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Risk register
            3. Work performance data
            4. Work performance reports
         2. T & T
            1. Risk reassessment
            2. Risk audits
            3. Variance and trend analysis
            4. Technical performance measurement
            5. Reserve analysis
            6. Meetings
         3. Outputs
            1. Work performance information
            2. Change requests
            3. Project management plan
            4. Change requests
            5. Project management plan updates
            6. Project documents updates
            7. Organizational process assets updates
   9. Project Procurement Management
      1. Overview
      2. Plan Procurement (Planning)
         1. Inputs
            1. Project management plan
            2. Requirements documentation
            3. Risk register
            4. Activity resource requirements
            5. Project schedule
            6. Activity cost estimates
            7. Stakeholder register
            8. Enterprise environmental factors
            9. Organizational process assets
         2. T & T
            1. Make or buy analysis
            2. Expert judgement
            3. Market research
            4. Meetings
         3. Outputs
            1. Procurement management plan
            2. Procurement statement of work
            3. Procurement documents
            4. Source selection criteria
            5. Make or buy decisions
            6. Change request
            7. Project documents updates
      3. Conduct Procurements (Executing)
         1. Inputs
            1. Procurement management plan
            2. Procurement documents
            3. Source selection criteria
            4. Seller proposals
            5. Project documents
            6. Make or buy decisions
            7. Procurement statement of work
            8. Organization process assets
         2. T & T
            1. Bidder conference
            2. Proposal evaluation techniques
            3. Independent estimates
            4. Expert judgement
            5. Advertising
            6. Analytical techniques
            7. Procurement negotiations
         3. Outputs
            1. Selected sellers
            2. Agreements
            3. Resource calendars
            4. Change request
            5. Project management plan updates
            6. Project documents updates
      4. Control Procurements (Monitor & Control)
         1. Inputs
            1. Project management plan
            2. Procurement documents
            3. Agreements
            4. Approved change request
            5. Work performance reports
            6. Work performance data
         2. T & T
            1. Contract change control system
            2. Procurement performance reviews
            3. Inspections and audits
            4. Performance reporting
            5. Payment systems
            6. Claims administration
            7. Records management system
         3. Outputs
            1. Work performance information
            2. Change requests
            3. Project management plan updates
            4. Project documents updates
            5. Organizational process assets updates
      5. Close Procurements (Closing)
         1. Inputs
            1. Project management plan
            2. Procurement documents
         2. T & T
            1. Procurement audits
            2. Procurement negotiations
            3. Records management system
         3. Outputs
            1. Closed procurements
            2. Organizational process assets updates
   10. Project Stakeholder Management
       1. Overview
       2. Identify Stakeholders (Initiation)
          1. Input
             1. Project charter
             2. Procurement documents
             3. Enterprise environmental factors
             4. Organizational process assets
          2. T & T
             1. Stakeholder analysis
             2. Expert judgement
             3. Meetings
          3. Output
             1. Stakeholder register
       3. Plan Stakeholder Management (Planning)
          1. Input
             1. Project management plan
             2. Stakeholder register
             3. Enterprise environmental factors
             4. Organizational process assets
          2. T & T
             1. Expert judgement
             2. Meetings
             3. Analytical techniques
          3. Output
             1. Stakeholder management plan
             2. Project documents updates
       4. Mange Stakeholder Engagement (Executing)
          1. Input
             1. Stakeholder management plan
             2. Communications management plan
             3. Change log
             4. Organizational process assets
          2. T & T
             1. Communications methods
             2. Interpersonal skills
             3. Management skills
          3. Output
             1. Issue log
             2. Changes request
             3. Project management plan updates
             4. Project documents updates
             5. Organizational process assets updates
       5. Control Stakeholder Engagement (Monitor & Control)
          1. Input
             1. Project management plan
             2. Issue log
             3. Work performance data
             4. Project documents
          2. T & T
             1. Information managment systems
             2. Expert judgement
             3. Meetings
          3. Output
             1. Work performance information
             2. Change requests
             3. Project management plan updates
             4. Project documents updates
             5. Organizational process assets updates
2. Artifacts
   1. Processes
      1. Groups
         1. Initiating
         2. Planning
         3. Executing
         4. Monitoring & Controlling
         5. Closing
      2. Items
         1. Activities
         2. Inputs
         3. Outputs
         4. Tools & Techniques
      3. Types
         1. Project Management Processes
         2. Product-Oriented Process
   2. Peer Reviews
      1. Format
         1. Electronic
         2. Panel
         3. Multi-step
      2. Benefits
      3. Documents to Review
      4. Questions to Expect
      5. Focus
         1. Compliance
         2. Completeness
         3. Correctness
         4. Coordination
   3. PMBOK
      1. Usage
   4. Project
      1. Benefits Realization
         1. Phases
            1. Identify Potential Benefits
            2. Analyze Potential Benefits
            3. Deliver Benefits
            4. Transition Benefits
            5. Sustain Benefits
         2. Measurement & Metrics
         3. Roles
      2. Progressive Elaboration
      3. Elements
         1. Documents
            1. Business Case
            2. Elements
            3. Background
            4. Business Benefits
            5. Expected Project Cost
            6. Gap Analysis
            7. Alternatives/Options
            8. Project Scope Statement
            9. Elements
            10. Product Scope Description
            11. Acceptance Criteria
            12. Deliverables
            13. Project Exclusion
            14. Constraints
            15. Assumptions
            16. Project Statement of Work
            17. Elements
            18. Goals
            19. Business Need
            20. Strategic Plan
            21. Assumptions & Constraints
            22. Product Scope Description
            23. Management Guidelines
            24. Acceptance Criteria
            25. Project Charter
            26. Elements
            27. Project Purpose/Justification
            28. Objectives & Success Criteria
            29. Hight-Level Requirements
            30. Project Descriptions & Boundaries
            31. High-Level Risk
            32. Summary Milestones
            33. Summary Budget
            34. Stakeholder List
            35. Project Approval Requirement
            36. Project Manager & Sponsor
            37. Project Management Plan
            38. Subsidiary Plans
            39. Scope Management
            40. Schedule Management
            41. Cost Management
            42. Quality Management
            43. Human Resource Management
            44. Staffing Management
            45. Roles & Responsibilities
            46. Reporting Relationships
            47. Requirements Management
            48. Process Improvement
            49. Communication Management
            50. Risk Management
            51. Procurement Management
            52. Stakeholder Management
            53. Subsidiary Documents
            54. Activities
            55. Activity List
            56. Requirements Traceability Matrix
            57. Responsibility Assignment Matrix
            58. RACI
            59. Role & Responsibilities
            60. Work Breakdown Structure
            61. 100% Rule
            62. Elements
            63. WBS Dictionary
            64. Work Package
            65. Activities
            66. Control Account
            67. Resource Breakdown Structure
            68. Baselines
            69. Cost Baseline
            70. Schedule Baseline
            71. Scope Baseline
            72. Performance Measurement Baseline
            73. Product Baseline
            74. Cash Baseline
            75. Technical Baseline
            76. Procurement Statement of Work
            77. Procurement Documents
         2. Life Cycles
            1. Phases
            2. Relationships
            3. Sequential
            4. Overlapping
            5. Iterative
            6. Handoffs
            7. Characteristics
            8. Life Cycles Models
            9. Predictive
            10. Iterative & Incremental
            11. Adaptive
         3. Information
         4. Scope
            1. Types
            2. Product Scope
            3. Project Scope
            4. Scope Creep
            5. Scope Change
            6. Life Cycle
         5. Requirements
            1. Categories
            2. Business Requirements
            3. Stakeholder Requirements
            4. Solution Requirements
            5. Transition Requirements
            6. Project Requirements
            7. Quality Requirements
         6. Resources
            1. Types
            2. People
            3. Equipment
            4. Material
            5. Supplies
         7. Schedule
            1. Schedule Model
            2. Schedule Tool
            3. Activities
            4. Effort
            5. Duration
            6. Elapsed Time
            7. Dependencies
            8. Types
            9. Mandatory
            10. Discretionary
            11. External
            12. Internal
            13. Relationships
            14. Finish to Start
            15. Finish to Finish
            16. Start to Start
            17. Start to Finish
            18. Float
            19. Total Float
            20. Free Float
            21. Buffers
            22. Project Buffer
            23. Feeding Buffers
            24. Changes
            25. Schedule Variance
            26. Schedule Performance Indicator
            27. Project Schedule Network Diagram
            28. Types
            29. Precedence Diagramming Method
            30. ADM
            31. Elements
            32. Node
            33. Activity On Node
            34. Formulas
            35. Early Finish
            36. Early Start
            37. Late Finish
            38. Late Start
         8. Cost
            1. Categories
            2. Direct Cost
            3. Indirect Cost
            4. Fixed Cost
            5. Variable Cost
            6. Sunk Cost
            7. Opportunity Cost
            8. Measure & Report
            9. Control Change
            10. Overrruns
         9. Finance
            1. Loans
            2. Recourse
            3. Non-Recourse
            4. Limited Recourse
         10. Quality
             1. Quality vs Grade
             2. Precision & Accuracy
             3. Terms & Philosophies
             4. Total Quality Management
             5. Six Sigma
             6. Levels
             7. Plan-Do-Check-Act-Cycle
             8. ISO Quality Standards
             9. Standard vs Regulations
             10. Quality Assurance vs Control Quality
             11. Key Production Approaches
             12. Kaizen
             13. Just In Time
             14. Kanban
             15. Control Quality
             16. Prevention vs Inspection
             17. Attribute vs Variable Sampling
             18. Tolerances vs Control Limits
             19. Specification Limits
             20. Metrics, Limits, Measurements
             21. Tools
             22. Cause Analysis
             23. Evaluation & Decision Making
             24. Process Analysis
             25. Seven Basic Quality Tools
             26. Cause & Effect Diagram
             27. Flowcharts
             28. Checksheets
             29. Types
             30. Classification
             31. Location
             32. Frequency
             33. Measurement Scale
             34. Checklist
             35. Pareto Diagrams
             36. Histograms
             37. Control Charts
             38. Scatter Diagrams
             39. Bar Charts
             40. Run Charts
             41. Data Collection & Analysis
             42. Idea Creation
             43. Project Planning & Implementing Tools
             44. Seven New Tools
             45. Affinity Diagrams
             46. Process Decision Program Charts
             47. Interrelationship Diagraphs
             48. Tree Diagrams
             49. Prioritization Matrices
             50. Activity Network Diagram
             51. Matrix Diagrams
             52. Statistical Sampling
             53. Methods
             54. Simple Random
             55. Systematic
             56. Stratified
             57. Probability
             58. Cluster
             59. Matched Random
             60. Quota
             61. Mechanical
             62. Convenience
             63. Line-Intercept
             64. Panel
             65. Event
             66. Inspection
             67. Quality Audits
             68. Benefits
             69. Customer Satisfaction Metrics
             70. Satisfaction
             71. Perception of Quality
             72. Meeting Customer Expectations
             73. Customer Loyalty
             74. Understanding Customer
             75. Customer Satisfaction Survey
             76. Guidelines Creating Metrics
             77. Quantitative Methods
             78. Quality Metrics
             79. Financial Metrics
             80. Operational Metrics
             81. PM Role
         11. Human Resources
             1. HR Management vs Managing HR
             2. Managing Project Team
             3. HR Skills
             4. Soft Skills
             5. Motivation
             6. Responsibilities
      4. States
         1. Initiation
            1. Creation Reasons
            2. Market Demand
            3. Business Need
            4. Customer Request
            5. Technological Advance
            6. Legal Requirement
            7. Social Need
            8. Selection Methods
            9. Feasibility Study
            10. Mathematical Model
            11. Benefit Measurement Methods
            12. Cost-Benefit Analysis
            13. Cash Flow Analysis Techniques
            14. Scoring Models
         2. Closing
         3. Cancellation
      5. Assumption
      6. Constraint
      7. Team
         1. Team-Building
            1. Examples
            2. Ladder of Team Development
            3. Forming
            4. Storming
            5. Norming
            6. Performing
            7. Adjourning
         2. Creation
         3. Interpersonal Skills
         4. Training
            1. Methods
         5. Rewards
         6. Team Assessments
         7. Develop vs Manage
         8. Life Cycle
         9. Feedback
         10. Performance Appraisals
         11. Dual Reporting Relationships
         12. Conflicts
             1. Reasons
             2. Resolution Techniques
             3. Collaborate/Problem Solve
             4. Compromise/Reconcile
             5. Smooth/Accommodate
             6. Force/Direct
             7. Withdraw/Avoid
             8. Avoiding
         13. Motivation
             1. Maslow Hierarchy of Needs
             2. Self-Actualization
             3. Esteem
             4. Love/Belonging
             5. Safety
             6. Physiological
             7. Theory X & Y
             8. X
             9. Y
             10. Theory Z
             11. Expectancy Theory
             12. Herzbergs Theory
             13. Hygiene Factors
             14. Motivators
             15. Fringe Benefits
             16. Halo Effect
         14. Delegation
             1. Management
             2. Style
             3. Micromanagement
             4. Signs
             5. Impact
             6. Causes
             7. Avoiding
             8. Value of Delegation
             9. Why
             10. What
             11. What Not
             12. How
             13. PM Role
             14. Mistakes
             15. Avoiding
      8. Communication
         1. Communication Channels
         2. Basic Communication Model
            1. Noise
         3. Proactive Communication
         4. Types
            1. Non-Verbal
            2. Para Lingual
            3. Active Listening
            4. Effective Listing
            5. Feedback
         5. Written vs Verbal
            1. Formal
            2. Informal
         6. Life Cycle
         7. Effective Communication
            1. Less Effective
            2. More effective
         8. Planning Considerations
         9. Manage vs Control
         10. Effective Communication
      9. Risk
         1. Plan Risk Management
            1. Define
            2. Define Probability & Impact
            3. Methodology or Approach
            4. Cost Impact Definition
         2. Categories Risk Attitudes
            1. Averse
            2. Neutral
            3. Seeker
            4. Tolerant
         3. Risk Identification Participants
         4. Ownership & Responsibility
         5. Information Gathering Techniques
            1. Brainstorming
            2. Delphi Technique
            3. Interviewing
            4. Root Cause Analysis
         6. Risk Statements
         7. Types
            1. Business Risk
            2. Pure Risk
            3. Known Risk
            4. Unknown RIsk
         8. Qualitative & Quantitative
            1. Qualitative Risk Analysis
            2. Factors
         9. Assessment
            1. Numerical Values
         10. Qualitative vs Quantitative
             1. Do What?
         11. Quantitative Tools
             1. Collect & Display
             2. Probability Theory Example
             3. Probability Distribution: Normal
             4. Probability Distribution: Beta
             5. Probability Distribution: Triangular
             6. Analyze & Simulate
         12. Quantitative Tools
             1. Decision Tree
             2. Image
             3. Expected Monetary Value
         13. Risk Register Development
         14. Risk Response Analysis
         15. Negative Risk Strategies
             1. Avoid
             2. How
             3. Transfer
             4. Tools
             5. Mitigate
             6. Accept
             7. Response Order
         16. Positive Risk Strategies
             1. Exploit
             2. Enhance
             3. Share
             4. Accept
             5. Response Order
         17. Triggers
         18. Residual & Secondary Risk
         19. Control Risk Activities
             1. Consequences & Results
         20. Workarounds
      10. Procurement
          1. Contract
             1. What
             2. Review
             3. Type
             4. Fixed-Price
             5. Firm Fixed Price (FFP)
             6. Fixed Price Incentive Fee (FPIF)
             7. Fixed Price Economic Price Adjust (FP-EPA)
             8. Risk
             9. Cost-Reimbursable
             10. Cost Plus Fixed Fee (CPFF)
             11. Cost Plus Incentive Fee (CPIF)
             12. Cost Plus Award Fee (CPAF)
             13. Risk
             14. Time & Material (T&M)
             15. Other
             16. Fixed Price Indefinite Delivery (FD-ID)
             17. Fixed Price Indefinite Quantity (FD-IQ)
             18. Cost Sharing (CS)
             19. Cost Plus Percentage of Cost Fee (CPPCF)
             20. Scope Changes
             21. Contractual Modifiers
             22. Professional Contracts
          2. Make vs Buy
             1. Risk
          3. Procurement Factors
          4. Organizational Policies
          5. Involvement
          6. Source Market Conditions
          7. Categories
          8. Needs
          9. Teaming
             1. Agreement
          10. Contract Internal Projects
          11. Approach
              1. Plan
              2. Conduct
              3. Control
              4. Close
          12. Interest Buyers Seller
          13. Complexity
          14. Screening & Rating Systems
          15. Negotiations
          16. Late Proposals
          17. Buyer Obligations
          18. Control Procurement Processes
          19. Closing
              1. Ending An Agreement
              2. Early Termination
              3. Partial Termination
              4. Termination for Cause (Default)
              5. Termination for Convenience
              6. Termination Right
              7. Formal Closure
          20. Vendor Management
              1. Process Context
              2. Entities
              3. VMO
              4. Strategies
              5. Techniques
          21. Contract Management
              1. Process Context
              2. Techniques
              3. Entities
              4. PM Role
              5. Guidelines
              6. Contract Management System
      11. Stakeholders
          1. Categories
             1. Unaware
             2. Resistant
             3. Neutral
             4. Supportive
             5. Leading
          2. Identification
             1. Ongoing
             2. Initial
          3. Analysis
             1. Initial
             2. Ongoing
          4. Engagement
             1. Initial
             2. Ongoing
          5. Communication
             1. Initial
             2. Ongoing
          6. Stakeholder Analysis
             1. Process
          7. Identify Stakeholders
             1. Interviews
             2. Workshop & Meetings
             3. Document Review
             4. Expert Judgement
          8. Analyze
             1. Analyse Dimensions
             2. Positive
             3. Negative
             4. Direct
             5. Indirect
          9. Classify
             1. High Power & Low Influence
             2. High Power & High Influence
             3. Low Power & Low Influence
             4. Low Power & High Influence
          10. Quantify
              1. Interest
              2. Power
              3. Support
              4. Impact
          11. Categories
              1. Champions
              2. Neutral
              3. Challenger
              4. Decision Maker
          12. Management
              1. Process
              2. Strategy
              3. Activities
          13. Engagement Levels
              1. Unaware
              2. Resistant
              3. Neutral
              4. Supportive
              5. Leading
          14. Engagement
          15. Issue Log
   5. Estimate
      1. Execution
      2. Accuracy
      3. Cost Expectations
         1. Range Accuracy
            1. Examples
   6. Earned Value Management
      1. Planned Value
      2. Actual Cost
      3. Earned Value
      4. Cost Variance
         1. Formula
      5. Schedule Variance
         1. Formula
      6. Cost Performance Index
         1. Formula
      7. Schedule Performance Index
         1. Formula
      8. To Complete Performance Index
         1. Formula
      9. Variance at Completion
         1. Formula
      10. Percent Spent
          1. Formula
      11. Percent Complete
          1. Formula
   7. Forecasting
      1. Motivation
      2. Estimate at Completion
         1. Scenarios
            1. Re-Estimate
            2. Formula
            3. Issues
            4. Budgeted Rate
            5. Formula
            6. Present CPI
            7. Formula
            8. CPI & SPI
            9. Formula
      3. Estimate to Complete
   8. Conflict Resolutions Techniques
      1. Collaborate / Problem Solve
      2. Force / Direct
      3. Compromise / Reconcile
      4. Smoothing / Accommodate
      5. Withdrawal / Avoid
   9. Reporting
      1. Track & Communicate Schedule
      2. Broadcast Deliverables Status
      3. Convey Cost Information
      4. Status Quality
   10. Project Management Information System
       1. Integrated Change Control System
          1. Change Control Board
          2. Actions
             1. Approved
             2. Denied
             3. Returned +Info
             4. Delayed
          3. Changes
             1. Sources
             2. External Request
             3. Internal Request
             4. Error Scope/Product
             5. Value-Added
             6. Actions
             7. Preventive Action
             8. Corrective Actions
             9. Defect Repair
             10. Updates
             11. Types
             12. Requirements
             13. Design Change
             14. Technological
             15. Cost & Schedule Changes
             16. Regulatory Changes
             17. Strategic Business Changes
             18. Avoidables
             19. Change Request
       2. Configuration Management System
   11. Analytical Techniques
       1. Fault Tree Analysis
       2. Regression Analysis
       3. Root Cause Analysis
       4. Variance Analysis
       5. Earned Value Management
       6. Forecasting Methods
   12. Knowledge Management
       1. Types
          1. Explicit Knowledge
          2. Tacit Knowledge
       2. Activities
          1. Plan Knowledge Management
          2. Acquire, Elicit & Extract Knowledge
          3. Consolidate & Organize Knowledge
          4. Analyze & Synthesize Knowledge
          5. Apply/Create Knowledge
          6. Package the Knowledge
          7. Share & Integrate the knowledge
       3. Elements
          1. People
          2. Process
          3. Technology
       4. Cycle
       5. Techniques
          1. Communities of Practice
          2. Expertise directories
          3. Meetings & conversations
          4. Training
          5. Forums
          6. Knowledge Mapping
       6. Tools
          1. Content Management System
          2. Library Services
          3. Intranet & Portals
          4. Groupware Tools
          5. Corporate Yellow Pages
   13. Meetings
       1. Effective Meetings
   14. Judgement
3. Entities
   1. Project Manager
      1. Interpersonal Skills
         1. Leadership
         2. Team Building
         3. Motivation
         4. Communication
         5. Influencing
         6. Decision Making
         7. Political Awareness
         8. Cultural Awareness
         9. Negotiation
         10. Trust Building
         11. Conflict Management
         12. Coaching
      2. Other Skills
         1. Emotional Intelligence
         2. Adaptability & Flexibility
         3. Organizational & Planning
         4. Budgeting
         5. Presentation
         6. Writing
         7. Creativity
         8. Delegation
         9. Feedback
         10. Active Listening
         11. Time Management
         12. Intrapersonal Skills
      3. Competencies
         1. Knowledge
         2. Performance
         3. Personal
      4. Characteristics
      5. vs Other Managers
      6. Boss
      7. Authority
      8. Support Staff
      9. Relationship Management
      10. Organizational Power
          1. Reward Power
          2. Coercive Power
          3. Legitimate Power
          4. Referent Power
          5. Expert Power
          6. Informational Power
   2. Program Manager
   3. Portfolio Manager
   4. PMO
      1. Portfolio
      2. Program
      3. Project
         1. Constraints
            1. Time
            2. Cost
            3. Scope
            4. Quality
            5. Risk
            6. Resources
      4. Relationships
   5. Stakeholders
      1. Project Manager
      2. Customer or User
      3. Performing Organization
      4. Company Shareholders
      5. Strategic Partners
      6. Project Team Members
      7. Project management Team
      8. Sponsor
      9. Influencers
      10. PMO
      11. Others
   6. Organizations
      1. Needs & Demands
         1. Market Demand
         2. Strategic Opportunity/Business Need
         3. Customer Request
         4. Technological Advance
         5. Legal Requirements
         6. Ecological Impacts
         7. Social Need
      2. Types
         1. Functional
            1. Advantages
            2. Disadvantages
         2. Projectized
            1. Advantages
            2. Disavantages
         3. Matrix
            1. Advantages
            2. Disadvantages
            3. Types
            4. Strong
            5. Balanced
            6. Weak
         4. Composite
      3. Project vs Operation
      4. OPM
      5. Influence
      6. Culture
      7. Communications
      8. Organizational Process Assets
         1. Processes & Procedures
         2. Knowledge Base
            1. Types
            2. Configuration Management Knowledge Base
            3. Historical Information
            4. Project Files
            5. Lessons Learned
            6. Issues & Defect Management Database
            7. Process Measurement Database
            8. Financial Databases
            9. Cost Templates
            10. Reporting Templates
      9. Enterprise Environmental Factors
         1. Internal
            1. Culture
            2. Structure
            3. Resources
            4. Project Management Information Systems
         2. External
            1. Market Conditions
            2. Political Climate
            3. Public Opinion
            4. Agreements
            5. Regulatory Situation
      10. Tight Matrix
   7. Teams
      1. Project Team
         1. Characteristics
         2. Types
            1. Dedicated
            2. Part-Time
         3. Roles
            1. PM Staff
            2. PMO
            3. Project Staff
            4. Subject Matter Experts
            5. Business Partners
            6. Customer Representative
            7. Sellers
         4. Skills
      2. Project Management Team
         1. Skills
      3. Colocated Team
         1. Benefits
      4. Virtual Teams
         1. Benefits
   8. Experts
      1. Types
         1. Technical Expert
         2. Legal Expert
         3. Project Management Expert
         4. Subject Matter Expert
         5. Procurement Expert
         6. Manufacturing Expert
      2. Sources
         1. Senior Management
         2. Project Team Members
         3. Individuals in Organization
         4. Key Stakeholders
         5. Other Project Managers
         6. Subject Matter Experts
         7. Industry Groups & Consultants
         8. Professional & Technical Associations
      3. How To Obtain