CRO
Hierarchies
Visual
Color
Accent colors to direct eye
Size
Font
Always Sans-serif
Size
Headlines
32-40px
Section Headers
20-24px
Body/bullets
16px
Informational
Amount
Too much
Confusion
Higher bounce rate
Too little
Irritation
Higher bounce rate
Right balance
Found using information hierarchy
Questions to ask
Target audience: who are you communication with?
Solution awareness levels determine "what" of content
Relevance determines length
Goal: What do you want them to do?
Complexity/Effort/Risk = Threat
Threat determines length
Source: Where is the traffic coming from?
Solution/Brand/Interest/Intent = Temperature
Solution awareness
Brand awareness
Interest level of brand or solution
Intent to take action
Temperature determines goal
Process
Research
Qualitative
Heuristic analysis
Surveys/user testing
Funnel walkthrough
Why is it happening?
Quantitative
Data analysis
Scroll/Heat map analysis
Technical analysis
What's happening?
Prioritization
Just do it
Need more research
Test it
Design
Testing
Psychology/Persuasion
Chemicals
Dopamine
Reward system
Prime to maintain high dopamine levels
Frame to increase dopamine levels
Cortisol
Stress or fight/flight
Bad priming
Bad framing
Thinking modes
Diffuse/unconscious
Emotional
95% of your decision making process
Focused/conscious
Logical
5% of your decision making process
Cognitive Biases
Priming
What to expect
Message match
Visual match
Framing
How it's perceived
Copywriting
WYSIATI
What you see is all there is.
PPC
Google Ads
Search
Target
Intent
Goal
Harvest interest
Youtube
Target
Intent
ICP
Goal
Generate interst
Display
Target
Behaviors
ICP
Demographics
Goal
Generate interest
Facebook Ads
Targeting
ICP
Core audience
Shoulder audience
Pixel
Custom = segmented pixel
Custom Look alike