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Planning
- To define the quality policy
- Risk assessment and appropriate ways, strategy for risks mitigation
- Change management
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The test process standardization and establishment
- Testing process for Agile + Scrum iteration
- Software testing methodologies
- Documentation management
- Defects management process
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Automated testing
- Automation tools
- Handling of non conformities
- Interaction with other department
- Collaboration with stakeholders and customers
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Continuous improvement
- PDCA
- Kaizen
- Lean
- 8D
- six sigma
- 5S
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according standards for test process
- TMM
- TPI
- CTP (CTP)
- STEP
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Monitoring and control
- management review
- inside and outside review and audit
- stakeholders / customer satisfaction
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Leadership
- Development and implementation of the quality policy
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Creating a Cohesive Team
- Develop critical thinking
- building of a comfortable and safe environment that stimulates professional growth and personal development
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Resources
- employees
- infrastructure
- competences
- Knowledge bases
- Quality department mission: actual project feedback for all stakeholders in time according to software quality characteristics: functionality, reliability, usability, efficiency, maintainability and portability
- This is my view on establishment QMS based on ISO 9001 and Agile manifest for quality department. High level aims tree