1. Information more widely available
2. The project has reinforced stakeholder confidence and trust in the edrms system
3. Staff are more aware of issues
4. Staff have more confidence in doing their jobs
5. The project has allowed us to build up trust
6. It has allowed us to develop a methodology
7. This raised the profile of records management with senior staff
8. Increase in staff motivation
9. Better engagement with records management practices
10. Promotes benchmarking between institutions
11. Responsibility for records management has been clarified
12. Provided contact with other records professionals around the country
13. Greater clarity about the costs and benefits of initiatives
14. The project has shown how we can work together
15. There are now clearly defined processes
16. It has provided training and guidance material