1. Purchase Order Launch Performance (POLP)
   1. Purchase orders sent on-time vs total number of purchase orders sent
      1. On-time purchase orders
         1. Business needs
         2. Contractual lead time
   2. measures how well an organisation is starting its procurement cycles on-time
   3. measured in %
   4. Target POLP
      1. 100%
2. Direct Purchase Order Acknowledgement Rate (DPOAR)
   1. percentage of POs pertaining to direct material, acknowledged by suppliers within due date.
   2. number of POs acknowledged by the supplier within due date (acknowledment recieved by the customer within due date) vs. total number of POs sent by the Customer (for direct material)
   3. measured in %
   4. direct material
      1. all material that goes into a final product, including but not limited to
         1. raw material
         2. standard buy parts
            1. eg. hardware
            2. eg. direct chemicals
         3. custom buy-parts
   5. acknowledgement
      1. any form of official communication from the supplier acknowleding the POs
   6. on-time
      1. if mentioned in a contract/PO, time mentioned (due date) in contract/PO for PO acknowledgement
      2. standard time considered and published by organisation for PO acknowledgmenet as per
         1. customer obligations,
         2. internal planning or
         3. industry backup
3. Supply Chain Performance
   1. measures
      1. ON-Quality and On-Time overall performance of the supply base
   2. overall figures including all suppliers and individual figures for key suppliers, those being more critical and/or representing the highest business volume
   3. unit of measurement
      1. rating/dashboard/color code defined by the organisation
   4. item escape rate (IER)
      1. number of items delivered to customer and subsequently identified by this customer as non compliant to the applicable definition or specification
      2. excluding non conformities that are not under liability of the organisation
         1. eg. parts damaged by the customer during installation
   5. Defects per unit (DPU)
      1. number of system defects, under company liability vs. number of systems delivered by the company durig the period.
      2. excluding defects or non-conformities that are not under liability of the organisation
         1. eg. systems or assemblies damaged by the customer during installation
         2. eg. parts removed with no defect fault because of incorrect trouble shooting by the customer
   6. On-time delivery (OTD)
      1. quantity of purchase order lines delivered on-time in the period by the company vs total quantity of purchase order lines due in that period
4. Supplier Rating (SR)
   1. indicates overall satisfaction of your suppliers against pre-determined and mutually agreed criteria
   2. unit of measurement
      1. dashboard
   3. number of percentage of suppliers in each level of satisfaction range
      1. level of satisfaction range
         1. Gold/Silver/Bronze
         2. A/B/C
         3. Excellent/Good/Medium/Poor/Unsatisfactory
   4. and indication of trends versus last measure
5. Performances & Audits Results
   1. shows main non-conformities/findings/weaknesses identified during supplier audits or operational monitoring, their percentage by category of findings, main recurrences - repetitive issues - and associated evolutions
   2. Number of findings per category versus total number of findings
   3. unit of measurement
      1. percent %
      2. spider chart
      3. bar chart
      4. others
   4. measures
      1. percentage of non-conformities/issues per type of issues (defect codes or root cause codes) and classification per number of occurrences/re-occurrences
   5. note
      1. Supplier audit or operational monitoring (internal audit) results are to be reviewed regularly
      2. trends can be analysed/reported per supplier or all suppliers
6. Supplier Corrective Actions Effectiveness Indicator (SCaei)
   1. effectiveness of the containment, correction, and corrective actions taken that prevent and avoid a repeat of the issue within the defined timeframe.
   2. shows that
      1. if corrective action plans launched by the suppliers are effective to erradicate the issue
      2. if implementation dates were inline with customer target dates
   3. measures
      1. the effectiveness of root cause analysis and corrective action process
   4. unit of measurement
      1. Percent (%) effective
   5. Corrective action
      1. action to eliminate the cause of non-conformity and to prevent recurrence (ISO 9000:2015)
   6. No. of non-conformities reoccurred
      1. after corrective action fulfilment completed over a certain time
   7. total number of the same non-conformities revealed
      1. during the similar period of time before corrective actions were fulfilled
   8. Note 1: Scaeff may be calculated to count
      1. on-time indicator of actions fulfilment or
      2. number of actions taken but were not adequate to solve the problem and eliminate the non-conformity root-causes.
   9. Note 2
      1. Time included in the calculations shall be defined and be the same for the aims for evaluation
7. Supplier Capacity Rating
   1. measure of supplier's capacity available or forecasted versus the capacity required by the product (service)/programme fulfilment as planned and/or expected by the customer
   2. measures
      1. the workload required by the suppliers to design, produce & deliver your products versus the total available supplier working capacity
   3. unit of measurement
      1. Percent% or Ranking (A, B, C..)
   4. capacity
      1. maximum amount that a supplier may produce or provide for the aims of customer need
   5. capacity type or group
      1. entity of identical characteristics needed for the product (service)/programme accomplishment
      2. examples
         1. facilities (shop floor area)
         2. machine operation time
         3. manpower
         4. transport means
8. DISCLAIMER: The source of this information is IAQG SCMH. IAQG holds the intellectual property rights to the SCMH.