1. AI. Acquire and Implement
   1. AI1. Identify Automated Solutions
   2. AI2. Acquire and Maintain Application Software
   3. AI3. Acquire and Maintain Technology Infrastructure
   4. AI4. Enable Operation and Use
   5. AI5. Procure IT Resources
   6. AI6. Manage Changes
   7. AI7. Install and Accredit Solutions and Changes
2. PO. Plan and Organize
   1. PO1. Define a Strategic IT Plan and direction
      1. PO1.1 IT Value Management
      2. PO1.2 Business-IT Alignment
      3. PO1.3 Assessment of Current Capability and Performance
      4. PO1.4 IT Strategic Plan
      5. PO1.5 IT Tactical Plans
      6. PO1.6 IT Portfolio Management
   2. PO2. Define the Information Architecture
      1. PO2.1 Enterprise Information Architecture Model
      2. PO2.2 Enterprise Data Dictionary and Data Syntax Rules
      3. PO2.3 Data Classification Scheme
      4. PO2.4 Integrity Management
   3. PO3. Determine Technological Direction
      1. PO3.1 Technological Direction Planning
      2. PO3.2 Technology Infrastructure Plan
      3. PO3.3 Monitor Future Trends and Regulations
      4. PO3.4 Technology Standards
      5. PO3.5 IT Architecture Board
   4. PO4. Define the IT Processes, Organization and Relationships
      1. PO4.1 IT Process Framework
      2. PO4.2 IT Strategy Committee
      3. PO4.3 IT Steering Committee
      4. PO4.4 Organisational Placement of the IT Function
      5. PO4.5 IT Organisational Structure
      6. PO4.6 Establishment of Roles and Responsibilities
      7. PO4.7 Responsibility for IT Quality Assurance
      8. PO4.8 Responsibility for Risk, Security and Compliance
      9. PO4.9 Data and System Ownership
      10. PO4.10 Supervision
      11. PO4.11 Segregation of Duties
   5. PO5. Manage the IT Investment
      1. PO5.1 Financial Management Framework
      2. PO5.2 Prioritisation Within IT Budget
      3. PO5.3 IT Budgeting
      4. PO5.4 Cost Management
      5. PO5.5 Benefit Management
   6. PO6. Communicate Management Aims and Direction
      1. PO6.1 IT Policy and Control Environment
      2. PO6.2 Enterprise IT Risk and Control Framework
      3. PO6.3 IT Policies Management
      4. PO6.4 Policy, Standard and Procedures Rollout
      5. PO6.5 Communication of IT Objectives and Direction
   7. PO7. Manage IT Human Resources
      1. PO7.1 Personnel Recruitment and Retention
      2. PO7.2 Personnel Competencies
      3. PO7.3 Staffing of Roles
      4. PO7.4 Personnel Training
      5. PO7.5 Dependence Upon Individuals
      6. PO7.6 Personnel Clearance Procedures
      7. PO7.7 Employee Job Performance Evaluation
      8. PO7.8 Job Change and Termination
   8. PO8. Manage Quality
      1. PO8.1 Quality Management System
      2. PO8.2 IT Standards and Quality Practices
      3. PO8.3 Development and Acquisition Standards
      4. PO8.4 Customer Focus
      5. PO8.5 Continuous Improvement
      6. PO8.6 Quality Measurement, Monitoring and Review
   9. PO9. Assess and Manage IT Risks
      1. PO9.1 IT Risk Management Framework
      2. PO9.2 Establishment of Risk Context
      3. PO9.3 Event Identification
      4. PO9.4 Risk Assessment
      5. PO9.5 Risk Response
      6. PO9.6 Maintenance and Monitoring of a Risk Action Plan
   10. PO10. Manage Projects
       1. PO10.1 Programme Management Framework
       2. PO10.2 Project Management Framework
       3. PO10.3 Project Management Approach
       4. PO10.4 Stakeholder Commitment
       5. PO10.5 Project Scope Statement
       6. PO10.6 Project Phase Initiation
       7. PO10.7 Integrated Project Plan
       8. PO10.8 Project Resources
       9. PO10.9 Project Risk Management
       10. PO10.10 Project Quality Plan
       11. PO10.11 Project Change Control
       12. PO10.12 Project Planning of Assurance Methods
       13. PO10.13 Project Performance Measurement, Reporting and Monitoring
       14. PO10.14 Project Closure
3. ME. Monitor and Evaluate
   1. ME1. Monitor and Evaluate IT Processes
   2. ME2. Monitor and Evaluate Internal Control
   3. ME3. Ensure Regulatory Compliance
   4. ME4. Provide IT Governance
4. DS. Deliver and Support
   1. DS1. Define and Manage Service Levels
   2. DS2. Manage Third-party Services
   3. DS3. Manage Performance and Capacity
   4. DS4. Ensure Continuous Service
   5. DS5. Ensure Systems Security
   6. DS6. Identify and Allocate Costs
   7. DS7. Educate and Train Users
   8. DS8. Manage Service Desk and Incidents
   9. DS9. Manage the Configuration
   10. DS10. Manage Problems
   11. DS11. Manage Data
   12. DS12. Manage the Physical Environment
   13. DS13. Manage Operations