1. 1/ Netflix 9 Values - Values are what we Value
   1. 1/ Judgment
      1. You make wise decisions (people, technical, business, and creative) despite ambiguity
      2. You identify root causes, and get beyond treating symptoms
      3. You think strategically, and can articulate what you are, and are not, trying to do
      4. You smartly separate what must be done well now, and what can be improved later
   2. 2/ Communication
      1. You listen well, instead of reacting fast, so you can better understand
      2. You are concise and articulate in speech and writing
      3. You treat people with respect independent of their status or disagreement with you
      4. You maintain calm poise in stressful situations
   3. 3/ Impact
      1. You accomplish amazing amounts of important work
      2. You demonstrate consistently strong performance so colleagues can rely upon you
      3. You focus on great results rather than on process
      4. You exhibit bias‐to‐action, and avoid analysis‐paralysis
   4. 4/ Curiosity
      1. You learn rapidly and eagerly
      2. You seek to understand our strategy, market, subscribers, and suppliers
      3. You are broadly knowledgeable about business, technology and entertainment
      4. You contribute effectively outside of your specialty
   5. 5/ Innovation
      1. You re‐conceptualize issues to discover practical solutions to hard problems
      2. You challenge prevailing assumptions when warranted, and suggest better approaches
      3. You create new ideas that prove useful
      4. You keep us nimble by minimizing complexity and finding time to simplify
   6. 6/ Courage
      1. You say what you think even if it is controversial
      2. You make tough decisions without excessive agonizing
      3. You take smart risks
      4. You question actions inconsistent with our values
   7. 7/ Passion
      1. You inspire others with your thirst for excellence
      2. You care intensely about Netflix' success
      3. You celebrate wins You are tenacious
   8. 8/ Honesty
      1. You are known for candor and directness
      2. You are non‐political when you disagree with others
      3. You only say things about fellow employees you will say to their face
      4. You are quick to admit mistakes
   9. 9/ Selflessness
      1. You seek what is best for Netflix, rather than best for yourself or your group
      2. You are ego‐less when searching for the best ideas
      3. You make time to help colleagues
      4. You share information openly and proactively
2. 2/ High Performance
3. 3/Freedom & Responsibility
   1. The Rare Responsible Person
      1. • Self motivating
      2. • Self aware
      3. • Self disciplined
      4. • Self improving
      5. • Acts like a leader
      6. • Doesn’t wait to be told what to do
      7. • Never feels “that’s not my job”
      8. • Picks up the trash lying on the floor
      9. • Behaves like an owner
4. 4/ Context, not Control
   1. Seems Like Three Bad Options
      1. 1. Stay creative by staying small
      2. 2. Try to avoid rules as you grow, suffer chaos
      3. 3. Use process as you grow to drive efficient execution of current model, but cripple creativity, innovation, flexibility, and ability to thrive when market inevitably shifts
   2. A Fourth Option
      1. • Avoid Chaos as you grow with Ever More High Performance People – not with Rules
      2. • Then you can continue to run informally with self‐discipline and avoid chaos
      3. • The run informally part is what enables and attracts creativity
5. 5/ Highly Aligned, Loosely Coupled
   1. Three Models of Corporate Teamwork
      1. 1. Tightly‐Coupled Monolith
      2. 2. Independent Silos
      3. 3. Highly Aligned, Loosely Coupled
6. 6/ Pay Top of Market
7. 7/ Promotions & Development
8. Important clips from the presentation
9. netflix_culture.pdf