1. Pathes
   1. 1. Settings - Phone system - Users - User info - Call Handling - Advanced 2. Settings - My inbound - Call Handling - Advanced 3. Settings - Phone system - Departments - Dep info - Call Handling - Advanced
2. BH
3. Add new rule
   1. Check links, information
   2. Name
      1. Different values special symbols, empty name, max number of symbol
   3. Conditions
      1. 1. Date and/or Time
         1. 1. Date and/or Time - Weekly Shedule
            1. -no select any day, press next -try set incorrect value - From greater then To (like from 9 am to 8 am) -try set time on Monday and press Copy to all days button, on-off Monday, -check when button active. -check avalible hours in time range (from 1 to 12, minutes, am/pm)
         2. 2. Date and/or Time - Specific Date Range
         3. 3.
            1. If BH != 24 and 2 conditions choosen (like date + CallerID or date+CalledNumber) - you can see it.
      2. 2. CallerID
      3. 3. CalledNumber
4. AH