1. COMPETENCY
   1. Definition
   2. Competency Movement
      1. Flanagan,1954 : Critical Incident Technique
      2. White, 1959 : Competence
      3. McClelland, 1973 : Competency
         1. Zemke,1982
         2. McLagan,1989
         3. Klemp,1980
            1. Boyatzis,1982
            2. Spencer,1993
            3. Dubois, 1993
         4. Others
            1. Flannery, Hofrichter, & Platten, 1996
            2. Dubois & Rothwell,2000
      4. School of thought
         1. competency implies knowledge or skill
         2. any characteristics that support performance
      5. Types of competency
         1. Rothwell,Hohne,& King, 2000
            1. technical
            2. non-technical / personal function
         2. Byham and Moyer,1998
            1. organizational
            2. job or role related
            3. personal
   3. Competency Measurement
      1. behaviors
      2. behavioral indicators
   4. Role of Corporate Culture
      1. definition
      2. competency and corporate culture
   5. Output vs Activities
      1. output
      2. job output
      3. work activities
      4. task
      5. job task
      6. job activity
      7. job competence
2. FULLY SUCCESSFUL AND EXEMPLARY PERFORMERS
   1. definition of Exemplary performers
   2. definition of Fully successful performers
3. COMPETENCY MODEL
   1. Definition
      1. competency model
      2. structure of competency model
   2. Categories included in competency models
4. COMPETENCY IDENTIFICATION
   1. Challenges
      1. Speed vs Rigor
      2. Problems
         1. Pickett,1998
         2. Cooper,2000
      3. Reasons of problems
         1. Pickett,1998
         2. Lucia & Lepsinger, 1999
      4. Suggestions
         1. Lucia & Lepsinger,1999
         2. Green,1999
         3. Rahbar-Daniels,Erickson, & Dalik,2001
         4. Schoonover et.al,2000
         5. Cook & Bernthal,1998
   2. Method
      1. JCAM
      2. Competency menu method
      3. Modified DACUM method
   3. Other aspect
      1. Sources
      2. Experience
5. HR MANAGEMENT & CBHRM
   1. Definition
      1. HRM
      2. Human Resources
      3. Human Capital
   2. CBHRM
6. STRATEGIC ASPECT OF CBHRM
   1. Meeting business needs through CBHRM
      1. value to achieve goals
      2. Key Reasons
         1. Pritchard,1997
         2. Cooper et.al, 1998
         3. Lucia & Lepsinger,1999
         4. Pickett,1998
         5. Cook & Bernthal,1998
         6. ACA
         7. Watson Wyatt, 1998
         8. Schoonover et.al, 2000
   2. Aligning Competencies with Business P,O,N
      1. Definition
         1. Business plan
         2. Business strategy
         3. Business objectives
         4. organizational core competency vs employee core competency
      2. Relation
         1. Competency & strategy
         2. Competency & objectives