1. Issues:
   1. Training must go to IT for budget
   2. Scientists are expensive
   3. May are power users
   4. Print will be pushed
      1. Other solutions for distribution of the printed item
   5. MS tools need to be addressed
   6. Only 2 training people
      1. They will outsource what they can
2. Communication
   1. What needs to be communicated
   2. How to communicate the message
3. Champions
   1. How to locate them
   2. How to support them
   3. Their roll in the chagne
4. Training
   1. Delivery
      1. Printed
      2. PDF
      3. SharePoint portal
   2. MS
      1. What's missing
      2. How we work with it
   3. Roll based
5. Help Desk
   1. Their role
   2. Preventing repeat calls
6. Rollout planning
   1. Assessment
      1. The level of the content
      2. What is relivant content / communication
   2. Pre-pilot
   3. Pilot
   4. Iteration
   5. Rollout
7. Cost justification
   1. Training must go to IT for budget
   2. Scientists and downtown