1. Cause & effect: What leads to poor code quality and "bugs"
2. Ad hoc coding
   1. Poor feature definition leads to "interpretive coding"
3. Increased bug discovery
   1. NOC team finding old bugs
4. Resource allocation
   1. Limited resources balanced between new code and critical bug fixes
5. Resource management
   1. Switching resources between new code work and bug fixes in mentally "expensive" and inefficient
6. No formalized testing
   1. Subtopic 1