1. Listen / Monitor
   1. Netvibes
   2. Google Alerts
   3. Tools list
   4. Audit
      1. Grader
      2. Woorank
   5. Mention
   6. Curation
      1. Scoop.it
      2. Delicious
      3. Storify
   7. Influencers
      1. Technorati
      2. Google Blog search
      3. Klout
      4. Kred
      5. So Me groups
         1. Linkedin
         2. Facebook
   8. Statistics
      1. Feedburner
      2. Google Analytics
      3. Woopra
      4. Bit.ly
2. Act / Engage
   1. Management
      1. Hootsuite
         1. Facebook Page
         2. Twitter feed
      2. Blog
         1. Wordpress
         2. Blogger
         3. Tumblr
      3. PR
         1. Prezly
         2. PressDoc
         3. PressKing
      4. Intercom.io
      5. Email
         1. Mailchimp
         2. MailJet
         3. MadMimi
      6. Tasks
         1. Wunderlist
   2. Support
      1. Zendesk
      2. Desk.com
      3. Twitspark
   3. Automation
      1. Socialomate
      2. ifttt
      3. Dlvr.it
   4. Content production
      1. Video
         1. Host
            1. Dailymotion
            2. Youtube
            3. Vimeo
         2. Broadcast
            1. uStream
            2. Livestream
            3. Youtube
         3. Vine
      2. Sound
         1. SoundCloud
      3. Images
         1. Picasaweb
         2. Facebook Albums
         3. Flickr
         4. (Gravatar)
         5. Instagram
         6. ThingLink
      4. Texts
         1. Google docs
         2. docs.com
         3. issuu
      5. Files
         1. DropBox
         2. Box.net
         3. Slideshare
   5. Crowdsourcing
      1. Involve
         1. Uservoice
         2. GetSatisfaction
         3. Dialogfeed
         4. Xmind
      2. Outsource
         1. GhostBloggers
         2. oDesk
         3. eLance.com
         4. DesignCrowd
         5. TextMaster.com