- Oasis Energy --- Customer ENROLLMENT Process
- ***Separate REPORTING MODULE (not part of ENROLLMENT system)
-
AutoResponders
- At SUBMISSION
- At ACCEPTANCE
- After FIRST BILLING
- 6 MONTH Customer
- Others (add)
- Others (add)
-
ESG "SetUp"
- Receive Enrollment OK
- Assign Oasis Customer ID#
- Publish MyAccount
- Add Cust to Email Mktg List
-
Enrollment "FrontEnd"
-
Call Center Package
- TPV File
- ESG input File
- Cust/Acct Data
-
Web / Online Package
- Plan Selected / Payment model
- Acceptance of Documents
- ESG Input File
- Cust/Acct Data
- Validation / (ESG Submission)
-
Update REPORTING*** data
- Daily SALES
- PENDING Adds
- Rejections
- Revenue Projections
- Others (add)
-
Cust. / Account DATA
- Name
- Address
- LDC Acct #
- etc.
- Plan Selected (ID#, Version)
-
Document Mgmt Tool
- Terms Of Use
- Facts Label
- Agreement
- Others
-
PLAN Creation Tool
- Resi - Comm'l
- Applicable Market(s)
- Plan ID, Version#
- Rates, Fees
- Effective From-To
-
Payment Model
- Utility Billing
- Oasis Repetitive Billing
- Required Docs