1. Account Management
   1. 分支主題 1
2. Org. Coverage
   1. 分支主題 1
3. Building relationships
   1. Preparation
      1. Understanding of the org.
      2. Identify key players
      3. find linkages & influences
      4. Identify each key players' business objectives and personal win
      5. Personal characteristics/behavior style
      6. Relationship status
         1. enemy
         2. Non-supporter
         3. Neutral
         4. Supporter(但不擴散)
         5. Coach/Mentor
      7. Competitor's relationship status
   2. Planning
4. Relationship Strategy