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People Structure
- Employee
- Office
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Market Analysis
- Customer
- Competitor
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Service Structure
- Value Proposition
- Client Journey
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Critical success criteria
- Technology with support and maintenance
- Service Quality Assurance
- Data Support and Maintenance
- Collaboration / knowledge management etc.
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Selling
- Organization
- Method
- Pricing
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Financial Plan
- Cash Flow
- Profit & Loss
- Break Even
- Predictions
- Capital Needed