1. Operation
   1. Chief Operation Officer
      1. Deputy Chief Operation Officer
         1. Senior Operation Manager
            1. Operation Manager
            2. Assistant Manager
            3. Senior Operation Executive
            4. Operation Executive
            5. Junior Operation Executive
            6. Grade 1
            7. Basic RM1,500
            8. Allowance 10%
            9. Parking RM80
            10. Company provide computer
            11. Fresh Grad
            12. No working Experience
            13. Job Scope
            14. Understanding working system
            15. Documents Filling
            16. Subtopic 3
            17. SOP
            18. Daily
            19. 9.30am - 10.30am (1 hour)
            20. Previous day document filling
            21. Email Checking
            22. Report to Superior
            23. 10.30am - 11.30am (1 hour)
            24. Weekly
            25. Sharing learning
            26. Monthly
            27. Report
            28. Appraisal
            29. Daily Tasks
            30. Poor
            31. Bad
            32. Average
            33. Good
            34. Excellent
            35. Weekly
            36. Monthly
            37. Promotion
            38. A+
            39. Continuous 3 months maintain perform can promote to Grade 3
            40. A
            41. Continuous 3 months maintain perform can promote to Grade 2
            42. B
            43. Continuous 6 month maintain perform can promote to Grade 2
            44. B-
            45. Subtopic 1
            46. c
            47. A
            48. Grade 2
            49. Grade 3
      2. Assistant COO
2. HR
   1. Chief Human Resource Officer
      1. Deputy Chief Human Resource Officer
         1. Senior HR Manager
            1. HR Manager
            2. Assistant Manager
            3. Senior HR Executive
            4. HR Executive
            5. Junior HR Executive
            6. Grade 1
            7. Fresh Grad
            8. No working Experience
            9. Job Scope
            10. Understanding working system
            11. Documents Filling
            12. Subtopic 3
            13. SOP
            14. Daily
            15. 9.30am - 10.30am (1 hour)
            16. Previous day document filling
            17. Email Checking
            18. Report to Superior
            19. 10.30am - 11.30am (1 hour)
            20. Weekly
            21. Sharing learning
            22. Monthly
            23. Report
            24. Appraisal
            25. Daily Tasks
            26. Poor
            27. Bad
            28. Average
            29. Good
            30. Excellent
            31. Weekly
            32. Monthly
            33. Promotion
            34. A+
            35. Continuous 3 months maintain perform can promote to Grade 3
            36. A
            37. Continuous 3 months maintain perform can promote to Grade 2
            38. B
            39. Continuous 6 month maintain perform can promote to Grade 2
            40. B-
            41. Subtopic 1
            42. c
            43. A
            44. Grade 2
            45. Grade 3
            46. Job Responsibles
            47. Grade 4
            48. Job Scope
            49. Recruitment
            50. Talent Houz
            51. Posting Recruitment Platform
            52. Subtopic 3
            53. Payroll
            54. Punch Card
            55. Swingvy system update
            56. Subtopic 3
            57. Statutory
            58. KWSP, Socso, EIS
            59. Interview Evaluation Form
            60. Documentation Filling
            61. Grade 5
            62. Grade 6
            63. HR Admin
            64. Job Responsible
            65. Grade 4
            66. Job Scope
            67. Stationery
            68. Stationery Shop Name
            69. Tracking
            70. Department Budget
            71. Each Department provide Listing
            72. Listing Checklist
            73. Return during Resignation
            74. No return will deduct from Salary
            75. On boarding need to sign Stationery Letter
            76. Maintenance
            77. FVG
            78. Repair Works
            79. Plumber
            80. Aircond
            81. Kim Huat (012)
            82. Quotation / Price
            83. Submit Claim
            84. Photostat Machine
            85. Subtopic 1
            86. Cleaner
            87. Cleaning Tools
            88. Submit Listing
            89. Dishwash
            90. Handwashing Fluid
            91. Toilet Bowl cleaner
            92. Subtopic 4
            93. Budget Setting
            94. Investigate
            95. Appraisal Report
            96. Compile Report from All Office
            97. Culture
            98. Environment
            99. Monthly Birthday Budget
            100. Within Department Celebration
            101. Budget RM20 per pax
            102. One Time Claim
            103. Claim through Receipt
            104. Take picture and post FB page (Internal FB)
            105. Photo print and hang wall
            106. Office Cleaning
            107. Posting Good think
            108. Facebook page
            109. Activities Report
            110. Badminton
            111. Claim
            112. One () Shuttlecock
            113. 2 months once
            114. Venue
            115. Receipt need to list down name
            116. Family Activities
            117. Marathon
            118. Hiking
            119. Cycling
            120. Monthly Activities
            121. January'23
            122. Weekly
            123. Activities
            124. Bowling
            125. Hiking
            126. Buffet Gathering At Boss's House before CNY
            127. February'23
            128. Weekly
            129. Gotong Royong
            130. Preparing to Move new Office
            131. March'23
            132. Weekly
            133. Annual Dinner
            134. Subtopic 4
            135. June'23
            136. Achievement rewards
            137. Karaoke
            138. Appraisal
            139. Activities Points
            140. Ranking
            141. Monthly Activities Report
            142. Submit to Assistant HR Manager
            143. Support Event
            144. Annual Dinner
            145. Company Launching
            146. Team Building
            147. Grade 5
            148. Grade 6
            149. Cleaner
            150. Job Scope
            151. Office Cleaning
            152. PFCC / Jalan Kenari
            153. Monday
            154. Wednesday
            155. Friday
            156. Skypod
            157. Tuesday
            158. Thursday
            159. Setiawalk
            160. Tuesday
            161. Thursday
            162. Cleaning Tools
            163. Request Listing
            164. Appraisal
            165. Award
            166. Toilet
            167. Office
            168. Each Department
            169. Pantry
            170. Common Area
            171. Monthly Incentive
            172. Job Responsible
            173. Job Scope
            174. Recruitment
            175. Provide Recruit Strategy
            176. Industry Search
            177. Specific Candidate
            178. Refer HOD
            179. Manpower Request Form
            180. Prepare Candidate Checklist
            181. Experience
            182. Industry
            183. Background
            184. Each position requirement
            185. Example for Sales
            186. Mortgage Loan
            187. Personal Loan
            188. Hire Purchase Loan
            189. Qualification
            190. Budget
            191. Recruitment Deadline
            192. Decision by HOD
            193. Subtopic 5
            194. Interview Question Setting
            195. Interview HOD
            196. Candidate Job Scope
            197. Requirement
            198. Budget suggestion
            199. Standard Interview Questions for each Department
            200. HR
            201. DISC
            202. Candidate screening
            203. Example
            204. Male / Female
            205. Age: 25 to 35
            206. Experience: 3 years
            207. Company Video
            208. Short Introduction
            209. HOD
            210. Shortlisted candidate interview session
            211. Form Example
            212. Skills
            213. Finance : Projection
            214. Questions
            215. Points (1-10)
            216. Knowledge
            217. Attitude
            218. Family
            219. Hobbies
            220. Challenge
            221. 1 hour
            222. Raise Question: 80%
            223. Answer: 20%
            224. Interview Report
            225. Details
            226. For CEO reference
            227. CEO
            228. 30 minutes
            229. Whole process
            230. Core Value:
            231. Vision:
            232. Mission:
            233. 财务健康
            234. Interview Session
            235. Chinese: CEO
            236. English: DCEO
            237. Subscribe DISC system
            238. Candidate compulsory answer
            239. Letter
            240. Show Cause Letter
            241. Subtopic 1
            242. Warning Letter
            243. Subtopic 1
            244. Offer Letter
            245. Confirmation Letter
            246. Re-Designation Letter
            247. Internal Transfer Letter
            248. Promotion Letter
            249. Appraisal (July)
            250. Submit Proposal (August)
            251. Announcement (September)
            252. Increment Letter
            253. Company Performance
            254. Budget
            255. Appraisal Ranking (January)
            256. Submit Proposal (February)
            257. Announcement (March)
            258. Documentation
            259. Payroll
            260. Authorise to login
            261. Crosscheck the Report
            262. Training on Payroll system to the Team
            263. EA & CP58
            264. Crosscheck with Account Department on the CP58
            265. Enhance commission listed in the payslip
            266. Build up Company Image
            267. Update Company Career Website
            268. Company Video
            269. Company Event
            270. Job Responsibles
            271. Job Responsibles
            272. Grade 1
            273. Job Scope
            274. HR Manager's JD updated.docx
            275. Appraisal Setting
            276. Monitoring All Department
            277. Brainstorming with HOD for Quarterly setting
            278. Brainstorming on KPI setting
            279. Monthly Report to Top Management
            280. Cross check HOD Appraisal Fairness
            281. Appraisal Monthly Achievement Incentive
            282. Handbook
            283. Company Rule monitoring (Company Rules & Regulations)
            284. Yearly Revision
            285. KPI monitoring
            286. Sales Division
            287. Monthly Sales Report
            288. Individual Sales Staff
            289. Manager need to submit group sales report
            290. Manage Monthly KPI Incentive
            291. Approval by Sales Director & CEO
            292. After recognize will release together monthly Salary
            293. Operation
            294. Monthly Appraisal Achievement
            295. Manage Monthly KPI Incentive
            296. Approval by COO & CEO
            297. Finance
            298. Monthly Appraisal Achievement
            299. Manage Monthly KPI Incentive
            300. Approval by CFO & CEO
            301. IT
            302. Monthly Appraisal Achievement
            303. Manage Monthly KPI Incentive
            304. Approval by CTO & CEO
            305. Marketing
            306. Monthly Appraisal Achievement
            307. Manage Monthly KPI Incentive
            308. Approval by CMO & CEO
            309. HR
            310. Monthly Appraisal Achievement
            311. Manage Monthly KPI Incentive
            312. Approval by CHRO & CEO
            313. Learning
            314. Talent Strategy
            315. Vimigo
            316. EMBA
            317. Suggestion on the relevant Course to the Management
            318. Fees
            319. First Two year 50% Subsidy by the Company (If resign within 2 years have to return 50% to the Company)
            320. After 24 months, Company will reimburse another 50%
            321. Follow the Course Date
            322. 提倡
            323. Core Value
            324. 互相尊重
            325. 1.尊重上司，上司也尊重下属
            326. 2. 同事之间不互相骂粗话
            327. 3. 不能性骚扰
            328. 4. 在工作上不能骂上司，但是可以建议或投诉上司
            329. 5. 不能互相称呼花名（除非当事人同意）
            330. 诚信为本 、诚实守信
            331. Subtopic 1
            332. 和谐共处
            333. Subtopic 1
            334. 勤学好问
            335. Subtopic 1
            336. 勇担责任
            337. Subtopic 1
            338. 值得信赖
            339. Subtopic 1
            340. Planning staff strategy
            341. Appraisal
            342. Reward
            343. 人生财务健康图，员工个人如何达标
            344. Subtopic 4
            345. Department Visit
            346. Suggestion
            347. Good suggestion will received points in the Appraisal
            348. Creative idea
            349. Example
            350. How to decorate the culture board
            351. Complaint
            352. Email from Staff
            353. High Confidential
            354. Submit to Top Management
            355. Conduct Meeting
            356. Management have the right no respond on the Complaint
            357. Subtopic 6
            358. Request Internal Transfer
            359. Liaise with all the relevant party
            360. If both party accept will provide Internal Transfer Letter
            361. If either party reject need to submit to Management for final decision
            362. Training
            363. Design Training Module
            364. Exam Tools
            365. Example
            366. Leadership Training
            367. Examination
            368. Interview session
            369. Pass the exam & interview
            370. Recognition
            371. Will take picture & post to Internal FB page
            372. Buddy system
            373. Benefit
            374. Leadership
            375. Chances to promotion
            376. Appraisal
            377. Points for Ranking
            378. Guideline
            379. Register to be a Mentor
            380. Requirement
            381. Patient
            382. Agreed with Company Core Value
            383. 无私的人
            384. Subtopic 4
            385. Conduct Mentor Training
            386. Pass
            387. Ceremony
            388. Lead new buddy for 6 months
            389. Assist Buddy adapt to Company culture
            390. Guide the Buddy on how to achieve the Grade 1 to Grade 2
            391. After 6 months Buddy will go through Appraisal
            392. Achieve A
            393. Company will give a Budget for the Thanks Ceremony
            394. Will take picture and post to Internal FB page
            395. Will change another Mentor to next stage
            396. Internal Trainer
            397. Improvement
            398. Skills
            399. Productivity
            400. Knowledge
            401. Promotion to next level
            402. Subtopic 5
            403. Investigate
            404. New recruitment
            405. Before confirm hire need to call previous Company
            406. Medical Claim/ ML
            407. Call to Clinic to confirm on the Medical Slip
            408. 是非
            409. Recording
            410. Black and white document
            411. Sexual Harassments
            412. Meet with both party
            413. Subtopic 5
            414. 不得携带违禁品危险品或毒品进入工作场所
            415. Received Complaint from HOD
            416. 不能对上司没有礼貌
            417. Headcount Planning
            418. Every 6 months
            419. Recruitment projection
            420. Headcount
            421. Subtopic 3
            422. Organize Company Event
         2. Subtopic 2
      2. Assistant CHRO