-
KM
- Anytime
- Anytime
- Anyone
-
Support System
- Sharing data
-
reasons
- cost savings
- expedited decision speed
- need to support virtual teams
- need external experts
- improve decision-making process
- Sharing Information
- Sharing Knowledge
-
Alternatives
- Electronic Meeting
-
Virtual Meetings
- telephone
- videoconferencing
- document sharing device
-
WORKINGROUP
-
Dysfunctions
- conformance pressure
- lack coordination
- time-consuming
- influences
- afraid to speak
- air-time fragmentation
- repeat thing said
- information overload
- incorrect task analysis
- inappropriate representation
-
Process
- virtual team
- disfuncions
- knowledge
- opinions
- judgments
-
Benefits
- provides learning
- catching error
- creative alternatives
- synergy
- Risk balanced
- better communication
-
improvements
-
group dynamics
-
Delphi method
- anonymous questionnaries
-
nominal group technique
- brainstorming
- non-electronic
-
Tools
-
Intranet
- corporate address
- e-mail
- access
- software distribution
-
Extranet
- Autodesk's Architectural Studio
- GROUPWARE