1. Issues
   1. By Root Cause
      1. key driver 1
      2. key driver 2
      3. ...
      4. key driver n
   2. By Symptom
      1. Scenario 1
      2. Scenario 2
      3. ...
      4. Scenario n
2. Analysis per Issue
   1. Collect Information
      1. LED Indicators
         1. Descriptive text
         2. Topic
         3. Topic
      2. PM alarms
         1. Error Messages
      3. Log files
         1. Error Messages
      4. Command outputs
         1. MegaCli
            1. Idinfo
            2. pdlist
            3. fwtermlog
            4. pdrbld
      5. Behavioral Patterns
         1. Descriptive text
   2. Interpret results
3. Presentation / Deliverables
   1. Whitepapers / Specs
      1. Comparison Chart
         1. RAID Configuration
            1. 子主题 1
            2. 子主题 2
            3. 子主题 3
      2. Test case review
         1. Powering up with 1 unlatched drive
            1. Yes
            2. Yes
         2. Hot swapping a failed drive with a FRU
            1. Yes
            2. Yes
         3. Powering up with 2 unlocked drives
         4. Powering up with 3 unlocked drives
         5. Replacing a failed drive with a drive from another system still containing metadata
         6. Powering off systems improperly
         7. Disconnecting ESUs live then reconnecting
      3. Extended readings
   2. Wiki-based online troubleshooter
   3. Solution Map
      1. Known Issue
      2. Action Items
         1. Solutions
         2. Workaround
         3. Next troubleshooting plan
      3. Templates
   4. Support Verification Test (SVT) document