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Why do this project - Primary objective
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If PIN consistently engages health care sources on what matters to them...
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Then the project will showcase high value health care sources (on PIN.org) that will attract new business.
- If we don't do this project, then we fail to translate our strength - our sources and their insights - into a business asset.
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Secondary objectives
- Sources will have a clarity about what it means to be part of PIN.
- It exposes sources to PIN's new ability to showcase responses.
- Health Care is one of APM's "four areas of impact."
- Provides a template for continuous engagement of sources for our team and for partner newsrooms.
- The PIN team will have a better understanding of who is in PIN and where the network should grow.
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What are the goals?
- Produce a steady stream of Insight Pages that showcase health care sources on various topics in the news.
- Produce a steady stream of PIN blog posts that communicate to a wider audience the engagement with health care sources.
- Leverage the Insight Pages and blog posts to convince health care nonprofits, journalists and other business targets that we have a robust source pool.
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What are expected outcomes?
- We sell potential health care business targets by convincing them that PIN has a vibrant health care pool of sources.
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We energize the PIN.org page with this sustained activity by:
- Adding 2 to 3 new Insight Page entries per week around health care.
- Adding 2 to 3 new blog post entries on health care per week.
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What is the plan?
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Plan to engage health care sources
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Marking the targets
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Divide PIN health care cohort into affinity groups
- Rank affinity groups to determine a workable order
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Determine measures
- Pageview measures?
- Source engagement measures
- New source measures
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The first interaction
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Pre-query
- Phone call to handful of sources
- Use information from older PIN queries.
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Query
- Questions to ask...
- Based, in part, on pre-query work.
- To create a baseline for measuring engagement
- i.e. - How often you'd like to hear from PIN
- To know what is relevant to them
- What concerns you about X...
- When discussing X, what do you talk about with family? with friends? with colleagues?
- How? The Insight Page
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Email report to sources
- Mention the blog as a home for fuller campaign.
- Give three to four trends from query.
- How? Interactive email
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PIN.org
- How? Blog page
- Use the language from the email
- Tweak it for a wider audience.
- Use tags as an organizing method
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The second pass
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New Insight Page
- Query questions can be based on:
- A trend we wrote about after previous query.
- A trend in the news
- Close the previous Insight Page for new responses and point them to this new one.
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To a new interactive email
- Remind them of blog as the home
- To a new blog post
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Third Pass
- See the flow of the previous pass.
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Query to measure impact
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Use the measurements outlined at the beginning of project.
- Report out to PIN team
- Report in a blog post for partners
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Other passes as needed
- See the flow of previous passes
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What are the measures?
- Initial interest by business targets
- Number of business targets that take on PIN because of the health care initiative
- We see between 37 to 43 new queries in the 16-week period from the project
- We see about 40 new PIN.org blog posts based on the project
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What type of contractual arrangement?
- Follows the pricing plan developed by the PIN team.
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How are they funded?
- N/A
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What development time is needed?
- None, will use existing PIN products for the project.
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What is the duration of the project?
- Initially it will run for 16 weeks
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What communication required?
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What APM communication required?
- Informing Digital team of the PIN effort after a month.
- A plan to regularly communicate with the Health Care initiative by APM
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What partner communication required?
- A plan to inform partners of the steady stream of health care insights will be crafted with the partners manager.