1. Components
   1. Expertise
      1. technical
      2. procedural
      3. intellectual
   2. Thinking skills
      1. flexibility
      2. imaginative problem solving
   3. Motivation
      1. intrinsic
      2. work environment
2. Challenge
   1. Difficult
      1. time
      2. information
      3. understanding
      4. eligibility
         1. not best person
         2. available person
   2. Why
      1. Tasks
      2. Balance
      3. Ignite motivation
      4. People
3. Freedom
   1. Autonomy
      1. means
      2. ends
   2. Include in goal setting
   3. Why
      1. heightened intrinsic motivation
      2. sense of ownership
   4. Mismanagement
      1. Clear goals
      2. Empowered
4. Resources
   1. Time
      1. Positive
         1. pressure can help
         2. greater challenge
      2. Kill
         1. Fake or impossible deadlines
      3. Creativity needs time
   2. Money
      1. Physical
         1. pressure can help
         2. creativity diverted to find resources
      2. People
5. Work-Group
   1. Why
      1. Mutually supportive
      2. Diverse
   2. Common features
      1. Shared excitement
      2. Willingness to help
      3. Recognise value of others
   3. Managers
      1. Understand people
      2. Motivational hot buttons
   4. Homogeneous teams
      1. quick
      2. no friction
      3. high morale
6. Supervisory Support
   1. Intrinsic motivation
      1. Success
      2. Failure
   2. Work matters
      1. enlightenment
   3. Evaluation
      1. sceptism
      2. time consuming
      3. culture of criticsm
      4. external focus
      5. fear
   4. Role models
      1. Attitude
      2. Behaviour
7. Organisational Support
   1. Monetary rewards
      1. excessive control?
   2. Mandated practice
      1. Information sharing
      2. Collaboration
   3. Politics
      1. diverts creativity
      2. challenges excitement
   4. prevents open communication