1. Positive Arguments
2. Empathy
3. Group 1
   1. Who
      1. Person
      2. Parents
   2. Steps
      1. Process
         1. Convince
            1. Yourseflf
            2. Other Person
   3. Body Language
   4. Strategy
      1. Direct
      2. Diplomatic
      3. Justify
      4. Delay
      5. Tone
      6. Honesty
      7. Necesity
4. Group 3
   1. At
      1. Home
         1. Afraid of
            1. Emotional Response
      2. Work
         1. Solid Arguments
   2. Techniques
      1. Negatives
         1. Agressive
         2. Authority
      2. Positives
         1. Constructive
         2. Proactive
         3. Firm & Kind
   3. It's good with
      1. Appreciation
      2. Respect
      3. Self-Estime
      4. Empathy
         1. Emotional Intelligence
5. Group 2
   1. Emotions
      1. Stress
      2. Fear
   2. Expressions
      1. Asertive
      2. Mode
         1. Verbal
         2. Body
         3. Direct
         4. Explain
         5. Diversion
            1. Escaping
   3. Situations
      1. At home
      2. At Work