1. Computer System
   1. Needs an Upgrade
   2. More Training
   3. Simplify Use
2. Technology
   1. New Products
   2. Advancement in Gaming
   3. Better Gaming Capability
3. Management
   1. Untrained Employees
   2. Lazy Employees
   3. Scheduling
4. Decrease in Sales
   1. Increased Trade-ins
   2. High Pricing
   3. Internet