1. Order Process
   1. Quick responsive system
      1. Zara's designers and customers are linked
      2. Store managers monitor sales via IT systems and send datas directly to the headquarter in Spain
2. Inventory
   1. Low inventory Strategy
      1. Zara manufactures & distributes products in small batches
      2. Renew its collection twice a week
      3. "Scarcity" of the product
      4. HIgh inventory turnover
3. Transportation
   1. Air Freight
      1. Cutting time
      2. Faster
      3. Efficient
4. Warehousing, Materials handling, Packaging
   1. Everything is coordinated from Zara distribution center in Spain
5. Facility Network
   1. Zara controls its own Supply Chain
      1. Vertical Integration production
      2. No conflicts that could emerge from different channels