1. The Web evolution
2. The surveillance plan
   1. When
   2. Where
   3. Who
   4. What
   5. Why
   6. How / For how long
3. Information gathering methods
   1. Pull
   2. Push
4. Searching tools
   1. Social networks
   2. Bookmarking
   3. Searching engines
   4. Searching metaengines
5. Source/Information validation
6. Surveillance methods
   1. Google alerts
   2. RSS management
7. Information storage
8. Knowledge management
9. Dissemination
   1. Word
   2. Mail
   3. Powerpoint
   4. Pdf
   5. Mindmapping