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Growth
- Growth = Conversion - Churn
- 成長 = 轉化 - 流失
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產品級距表
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10分
- 沒人用
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20分
- 有一點人用
-
40分
- 開始收錢(Minimal Viable Product)
-
60分
- 可以維持溫飽(Product Market Fit)
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75分
- 用戶回流率高
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90分
- 超級搶手 壟斷市場 躺著賺錢
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MVP
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MVP
- 食物攤位:『至少要有一道菜』
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PMF
- 可行(至少不會賠錢)的模式
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Marketing Funnel
(行銷漏斗)
- Acquisition(獲得)
- Activation(激活)
- Retention(保有)
- Revenue(收入)
- Referral(推薦)
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Landing Page 五結構
- 一句話形容自已
- 使用此服務的三大好處
- 敘述運作原理,或製作示意圖,製作示意影片
- 使用者見證或媒體報導
- Call to Action
- 免費註冊或退款保證
-
具體手段
- Measuring
- Landing Page
- A/B Testing
-
Onboarding
-
Remove Friction(消除疑慮)
- Sign-up(free trial or regular)
- Welcome
-
Deliver Lmmediate Value(提供即時的價值)
- Enage Immediately
- Ask for feedback
- Provide feedback
-
Reward Desired Behaviors(獎勵期望的行為)
- Ask for referrals
- Begin customizing the experience using data analytics
- Transition to a nurturing program
- Customer Support
- Email List
- Referral
- Gaminification
- Multiple Call to Action
-
Referral
(推薦)
- Friend's Face
- Net Promoter Score(NPS)
- Referral Everywhere
-
重要 Lesson
- 思考並檢驗創業主題是否能快速PMF
- Growth = Conversion - Churn
- Conversion Rate Optimization 找出有問題的地方並增強改進
- 降低疑慮、增強信心、Call To Action
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相關資源深入主題網站
-
Landing Pag與 CTA
- http://unbounce.com/blog/
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Copywriting
- http://kopywritingkourse.com/
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Onboarding
- https://www.useronboard.com/onboarding-teardowns/
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Customer Service
- https://www.groovehq.com/blog
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Build Referral Engine
- http://www.referralsaasquatch.com/blog/
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Customer Re-engagement
- http://customer.io/blog/
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網路行銷/傳統行銷 對比
-
Landing Page
- 店面裝潢
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Online Support
- 服務生
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E-mail Marketing
- 街頭傳單
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Measuring
- 店面監視器