1. OKR
   1. Increase the no of loans to underbanked clients by 30%
      1. Issues: -fintos advice business drop -insufficient fund to create new loan
         1. Solution: -Push Fintos Advice
   2. New product - mortgage refinancing / secure lending
      1. Issues: SOP on legal side still need to finalized
         1. Solution: Look into the details of legal charging
         2. Avoid master title
         3. More knowledge of secure landing- Nurbaya will try to seek some knowledge from her friend
      2. SOP of the secure landing & documentation required.
         1. Nurbaya
      3. SOP how we have caveat to the property
         1. Nurbaya
      4. pending cases
         1. Solution: referred to FINSOURCE
   3. Monthly Collection (reduce NPL)
      1. Issues: challenge in money collection
         1. Solution: advisor has to be involved
      2. lack of accountability from the advisor
         1. Solution: provide the list of the customer to boss first. eg: good at close case but collection always get into trouble
         2. The co responsibilities with advisors.
            1. Nurbaya & Irene
   4. Testing of new loan management system (LMS System)
      1. Issues: -To get accurate report -To get acrued report, to provide approval matrix -Loan, collection & approval process
         1. Solution: Has to test it out, look for suggestion by Aug 2024
            1. target 1st Oct implement LMS system
   5. Operation Efficiency
      1. No issue
   6. Monthly Reporting
      1. Issues: -aging report -in & out of funds
         1. Solutions: Every two weeks
         2. track the calling report to show 30 & 60 days report. -more than 60 days: show the status
            1. Nurbaya to seek advice from legal friend
2. Main Topic 2
3. Main Topic 3
4. Main Topic 4