1. Quality Management 8 Principles
   1. 01 - Customer Focus
   2. 02 - Leadership
   3. 03 - Involvement of People
   4. 04 - Process Approach
   5. 05 - System Approach to Management
   6. 06 - Continual Improvement
   7. 07 - Factual Approach to Decision Making
   8. 08 - Mutually Beneficial Supplier Relationships
2. 5 Sections
   1. QMS
      1. General Requirements
      2. Documentation Requirements
         1. Quality Manual
         2. Control of Documents
         3. Control of Quality Records
   2. Management Responsibility(Act)
      1. Management Commitment
      2. Customer Focus
      3. Quality Policy
      4. Planning
         1. Quality Objectives
         2. QMS Planning
      5. Responsibility, Authorize, & Communication
      6. Management Review
   3. Resource Management(Plan)
      1. Provision of Resources
      2. Human Resource
         1. Competence, Awareness & Training
      3. Infrastructure
      4. Work Environment
   4. Product Realization(Do)
      1. Planning of Product Realization
      2. Customer-Related Processes
         1. Determination of Requirements Related to Product
         2. Review of Requirements Related to Product
         3. Customer Communication
      3. Design & Development
         1. Planning => Inputs => Outputs => Review => Verification => Validation => Control Changes
      4. Purchasing
         1. Purchasing Process
         2. Purchasing Information
         3. Verification of Purchased Product
      5. Production
         1. Control of Production
         2. Identification & Traceability
         3. Preservation of Product
      6. Control of Monitoring & Measuring Devices
   5. Measurement, Analysis, Improvement(Check)
      1. Monitoring & Measurement
         1. Customer Satisfaction
         2. Internal Audit
         3. Monitoring & Measurement of Processes
         4. Monitoring & Measurement of Product
      2. Control of Non-Conforming Product
      3. Analysis of Data
      4. Improvement
         1. Continual Improvement
         2. Corrective Action
         3. Preventive Action
3. ISO Standards
   1. Quality System Requirements
   2. Management Responsibility
   3. Quality System
   4. Contract Review
   5. Design Control
   6. Document Control
   7. Purchasing
   8. Purchaser Supplied Product
   9. Product Identification and Traceability
   10. Process Control
   11. Inspection and Testing
   12. Inspection, Measuring, and Test Equipment
   13. Inspection and Test Status
   14. Control of Non-conforming Product
   15. Corrective Action
   16. Handling, Storage, Packaging, and Delivery
   17. Quality Records
   18. Internal Quality Audits
   19. Training
   20. Servicing
   21. Statistical Techniques