1. SMS
   1. Yes/Maybe
      1. Lead
   2. DNC/No
      1. Add to DNC
   3. No Response/Message sent successfully
      1. Retext after (x) days
   4. Callback/Left VM
      1. Add to CallTools
      2. DNC
      3. Lead
2. Email
   1. Yes/Maybe
      1. Lead
   2. DNC/NO
      1. Add to DNC
   3. No Response
      1. Resend after x days
3. RVM/Voice Broadcast
   1. CallBack/Left VM
      1. Lead
      2. DNC
      3. Callback without leaving message
         1. Text
4. Cold Call/CallTools
   1. Lead
   2. DNC
   3. Can't Reach/Valid Phone
      1. Text