1. Mintzberg's six-plane model
   1. Managing through information
      1. Communicating (outside)
         1. Monitor
         2. Nerve center of unit
         3. Disseminator
         4. Spokesperson
         5. The verbal, the visual, and the visceral
      2. Controlling (inside)
         1. Designing
         2. Delegating
         3. Authorizing
         4. Allocating resources
         5. Deeming
      3. Manager guides people to specific ends
   2. Managing with people
      1. Leading (inside)
         1. Energize individuals
         2. Develop individuals
         3. Build & maintain teams
         4. Establish & strengthen culture
         5. Myths of orchestra
      2. Linking (outside)
         1. Politics with process
            1. influence with problem
            2. administration with action
         2. Networking
         3. Representing
         4. Conveying & Convincing
         5. Transmitting
         6. Buffering
      3. not be guided so much as encouraged
   3. Managing with action
      1. Doing (inside)
         1. Engaging in projects
         2. Handling disturbances
      2. Dealing (outside)
         1. Micro-managing
         2. Dynamic balance
         3. Well-rounded managing
2. Management 3.0 model
   1. How to energize people
      1. Manage a creative environment
      2. Motivation
         1. Intrinsic
         2. Extrinsic
      3. What motivate people: find the balance
      4. Connectivity
      5. Define personal/ team values
   2. How to align constraints
      1. Shared goal
      2. Checklist for Agile goals
      3. Communicate your goal
      4. Vision & Mission
      5. Allow an autonomous goal
      6. Compromise your goal & team's goal
      7. Create a boundary list of authority
      8. Choose the proper Management angle
      9. Protect people & shared resources
      10. Constrain quality
      11. Create social contract
   3. How to empower teams
      1. Wear a Wizard's Hat
         1. Ex: Take over a job of a project manager
            1. Short meeting with team
         2. The wise wizard
            1. Never do the real work
            2. Not join in the full adventures
            3. To help the real heroes succeed
      2. Pick a wizard, not a politician
         1. Building stuff
            1. Building great solutions
            2. People commit to the assignment
            3. Doing things right
            4. In least amount of time
            5. Micromanaging
         2. Follow-up
      3. Assign Teams or Individuals
      4. Delegation checklist
      5. Address people's ten intrinsic desires
      6. Gently massage the environment
      7. Pick the right authority level
      8. Trust
         1. Trust your team
         2. Earn trust from your people
         3. Help people trust each other
         4. Trust yourself
   4. How to develop competence
   5. Grow structure
   6. Improve everything