1. Outlook Calendar Management
   1. Reference numbers
   2. Use of initials
   3. Attach confirmations/contracts/travel
   4. Colour coding
   5. Reminders
   6. Recurrance/series of events
   7. Relevant participants
   8. Travel times and details
   9. Relevant emails attached
2. Blog
   1. Keep Operations Managers updated
   2. Share messages
   3. Communicate news to colleagues
   4. Update on work in progress
   5. Update on issues with operations team
   6. Update any finance issues
   7. Update on events
3. Use of Personal Space
   1. U Drive
   2. Snapshot
   3. Personal email folders
   4. Store training materials
   5. Don't save on desktop
   6. Don't save on C drive - not backed up
4. Shared Drive
   1. Folder structure
   2. Archiving
   3. Structure based on department setup
   4. Saved in backed up shared drive not desktop
   5. Accessible to whole dept
   6. Old/Unused files archived or deleted
   7. Best fit/layout for your department
   8. Fit for purpose
   9. Correct versioning
5. Naming Conventions
   1. Concise - easy to scan
   2. Objective naming - make it clear
   3. Meaningful - no short abbreviations
   4. Standardised - so widely understood by team/dept
6. Communicator/Skype
   1. Update/status message
   2. Colour coding for availability
   3. Skype on UNN desktop
   4. Use Skype to contact JISC Advance
   5. Out of office notifications
   6. Voice/video calls on Skype
   7. Video conferencing
   8. Sensible work username
   9. Real time conversations
   10. Correct use of emotion symbols
   11. Quick query rather than email
7. Version Control
   1. Drafts
   2. Issue
   3. Archiving
   4. Correct date format
   5. Ensure all team use same format
   6. Whether to retain drafts
8. Wiki
   1. Meeting Agenda's
   2. Update colleagues on workload
   3. Estates/IT jobs logged
   4. Event management online
   5. Templates
   6. Collaboration across teams/institutions
   7. Research
   8. Feedback
   9. Writing and creating materials
   10. Managing meetings
   11. Day to day project management
9. Email Managment
   1. Personal folders
   2. Department folders
   3. Rules
   4. Flags
   5. Keeping personal & work email separate
   6. Good folder structure
   7. Consider other forms of communication
   8. Appropriate use of UNN email for personal emails
   9. CCing for information purposes
   10. Understandable subject line
   11. House keeping/tidying
   12. Use of hyperlinks for large files instead of attachments