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| Task A.1 |
Features of businesses.
- Task A.1.1: Definitions of Ownership and liability:
- Task A.1.2: Explain the purpose, of: supply of products or services, the difference between for-profit and not-for-profit businesses.
- Task A.1.3: Describe the following sectors: primary, secondary, tertiary, quaternary.
- Task A.1.4: What is the typical scope of business activities at: local, national, international levels,
- Task A.1.5: Explain the implications of the Size of business: micro – up to nine staff; Small and Medium Enterprises (SMEs); small – between 10 and 49 staff; medium – between 50 and 249 staff; large – more than 250 staff.
- Task A.1.6: Identify the reasons for success: and how these differ depending on the type of business (profit or non-profit), and its aims and objectives, e.g. clarity of vision, innovative products or processes.
- Click on link to utilise the hyperlinked online resources to submit answers
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| Task A.2 | Stakeholders and their influence.
- Task A.2.1: Describe at least 4 Internal stakeholders and their main function?
- Task A.2.2: Describe at least 6 External stakeholders and their main function?
- Task A.2.3: What is the influence of stakeholders on business success for shareholder value?
- Task A.2.4: What is the influence of stakeholders - customers as long-term assets (strong customer service enables customer loyalty and retention) - for business success
- Task A.2.5: What is the influence of stakeholders - employee involvement, corporate social responsibility (community groups and interest groups) - for business success
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| Task A.3 |
Effective business communications.
- Individual exercise: think of the appropriate presentation and delivery of information to a given audience for:
- Task A.3.1: Provide examples of written presentations, e.g. financial, non-financial, formal and informal reports.
- Task A.3.2: Provide examples of Oral presentations, e.g. computer projection /PowerPoint with speaker notes, video conferencing platforms importance of communication to aid.
- Task A.3.3: Provide examples of the Importance of communication to aid business success, e.g. social media, virtual communities.
- Click on link to utilise the hyperlinked online resources to submit answers