1. "Interface analysis involves evaluating the interactions and connections between different components or systems, while joint application method refers to a collaborative approach in which stakeholders collectively contribute to the development or improvement of a system or process."
  2. Introduction about myself
    2. I am married and have a 3-years-old son.
    3. I have been working as a business analyst for 11years
    4. We moved from Turkey to Bulgaria 1 year ago
    5. My husband is a Bulgarian citizen so we decided to move here
    6. My husband's parents live in Targovishte. So We were familiar with the culture of Bulgaria
    7. We lived in Istanbul before, 20 million people live there. Therefore, it is a very crowded and complex city. We decided to move to a place where we could be more peaceful.
    8. We had a challenging year. -My son did not speak Bulgarian and started going to kindergarten last year. -We tried to get used to Sofia culture. I think our greatest luck was that my husband knew Bulgarian.
    9. This year everything is better. -My son learned Bulgarian -We got used to living in Sofia and we loved it. -We spend more time for ourselves and each other -We are close to Turkey so we sometimes go there and spend time with our families and friends
  3. Work Experience
    1. I would like to talk about my work experiences.
    2. -I worked as Business Analyst on 20+ Software Development projects over the past 11 years. -I worked as a scrum master directing agile teams
      1. Scrum Master
    3. -I worked as a project manager. I was responsible for project planning,resource,risk communication,scope,quality, time, budget,change managements
    4. AKBANK
      1. My first job was in the banking sector I was responsible for preparing financial analysis, cash flow scenario analysis
      2. I prepared financial analyses to evaluate companies' past performance. Additionally, I conducted cash flow analysis to predict the future financial condition of the companies and provide a strategic perspective against various possible scenarios
      3. I worked here for 4 years
    5. ZORLU
      1. I left my first job and started in Zorlu Company. Zorlu Holding has group companies in these sectors: energy, retail, and technology I was responsible for E-commerce side
      2. I worked here for 1.5 years
    6. AVIVASA
      1. Taking advantage of new opportunities, I started working in the Turkish branch of Aviva
      2. While working at Aviva,I had experience and knowledge of life insurance
      3. I worked in the bank insurance team at Avivasa, and we integrated Aviva's products into bank's screens, which was the first company I worked for
      4. I worked here for 3.5 years
    7. ALLIANZ
      1. Allianz reached me with opportunities.I worked as Scrum Master and Business analyst for 1 year at Allianz
      2. While working at Allianz,I had experience and knowledge of health insurance
    8. ORFIUM
      1. We moved from Turkey to Bulgaria.I worked as a technical business analyst at Orfium
      2. It is Music technology company.I was responsible for the preparation of technical documents (API spec, etc).
      3. I worked here for 1 year
    9. Ownership changed at my previous company.They decided to do development without analyses So there was no future for me
  4. Competency/Skill
  5. Analysis and design skill
    1. Gather Requirements
      1. We conducted one-on-one interviews with users to gather detailed requirements
      2. We observed users in their daily tasks and processesed to understand their requirements
      3. We sent surveys to users to collect requirements.
      4. We organized meetings with user groups to discuss requirements
    2. Requirement Management
      1. I translate business requirements into system, data and process requirements
      2. Business (Stakeholder) requirement
        1. System requirement
        2. Data requirement
        3. Process requirement
      3. Functional requirement
        1. I have understanding of functional requirements such as...
          1. User Authentication
          2. Search Functionality
          3. Order Placement
          4. Payment Processing
      4. Non-functional requirement
        1. I am well-versed in non-functional requirements such as ...
          1. system performance
          2. security
          3. Scalability
          4. Usability
    3. Document Analysis
      1. As-is and to-be process
        1. I analyze current processes and set objectives for improvement
      2. Types of analyses
        1. I always prepare comprehensive documentation related to process, data and system.
        2. Analysis Document(Business Process Analysis)
        3. Functional technical design documents
        4. User document
          1. I trained users for new systems and documenting new developments
        5. Financial Analysis
          1. Competitor analysis
          2. SORU 2
    4. Visualize Business and System Architecture
      1. I visualize Business and System Architecture. This has several benefits
      2. Enhanced Communication
        1. Visual models provide a clear and concise way to convey complex architectural concepts to both technical and non-technical stakeholders.
      3. Quick Decision Making
        1. comprehensive overview of the system
        2. Simplifying the evaluation of various options and their outcomes
        3. Speeding up the decision-making process
      4. Issue Identification
        1. Providing proactive problem solving and risk reduction
      5. Collaboration
      6. Onboarding and Training
        1. Accelerating new team members' understanding of the architecture
    5. Communication and Collaboration
      1. Effective communication and collaboration
        1. As a business analyst, my role involves supporting effective communication between the customer and the project team to ensure the successful execution of the project
      2. Works closely with colleagues(koolixs)
        1. In the analysis phase, we formed a group including software development team,(developer, project manager, QA colleagues, designer and myself.
        2. Each of us provided our perspective on the process.
        3. This collaboration of individuals with different skills contributed to the creation of a higher quality output.
        4. I was not part of the testing team, but in every company I worked for, after development was completed, I conducted testing myself and collaborated with QA teams.
      3. Cross-functional collaboration
        1. I have cross functional collaboration experience as I also worked on projects with 50 people.
          1. SORU 3
        2. I regularly shared information about the progress of the project, updates, and issues. For this, I used an extension in Teams, and project team could see my notes containing expectations from each team member. I also provided reminders to them. I additionally tracked the entire process in Excel
      4. Empathy
        1. As a Business Analyst, I believe empathy is a crucial in the solution creation cycle.
          1. I want to share a past experience. While working at Aviva, there was a customer week at the company. Customers would visit the company and share their problems It was a valuable learning experience that helped me prioritize customer needs.
    6. SDLC
      1. I am well-versed in various SDLC models, including the Waterfall Model and Agile development, Scrum, Kanban
        1. SORU 4 & 5
      2. I have experience in process planning and implementation in both IT and business environments
    7. Business analysis tools and techniques
      1. I have knowledge of business analysis best practices (such as BABOK)
      2. I am proficient in employing a range of business analysis tools and techniques, which have allowed me to effectively manage intricate information within the business context.
        1. SORU 6 & 7
      3. Proficient user of MS Excel
        1. I use Excel to present data more meaningfully
        2. I utilized Excel for tasks such as data analysis, reporting, and planning.
      4. Process Mapping
        1. I documented and visually represented the steps and activities involved in a business process, including inputs, outputs, and decision points.
        2. Microsoft Visio
          1. I drew all these processes in Microsoft Visio.
        3. BPMN
          1. I prepared BPMN while working at Zorlu company.
          2. Event Symbols: These symbols represent the start, intermediate, and end points of a process. They include:
          3. Activity Symbols: These symbols represent the tasks or activities performed in a process. They include
          4. Task: Represents a specific activity or task. Sub-Process: Represents a subprocess or a smaller process within the main process
          5. Gateway Symbols: These symbols represent decision points or branching within a process. They include
          6. Exclusive Gateway: Represents a decision point where only one path can be taken. Inclusive Gateway: Represents a decision point where multiple paths can be taken. Parallel Gateway: Represents a point where multiple paths can be taken simultaneously
          7. Flow Objects: These symbols represent the flow or sequence of activities within a process. They include
          8. Sequence Flow: Represents the order in which activities are performed. Message Flow: Represents the flow of messages between different participants in a process. Association: Represents a relationship between different elements in a process.
        4. Additionally, I am adaptable and open to using other business process modeling techniques as needed, such as Draw.io, lucidchart
      5. Data Modelling
        1. UML
          1. While working at Allianz, I prepared a use case and created a UML Activity Diagram to register the new customer to the system
          2. I do not have this diagram because it was a document specific to the company,I can say that it looks like this chart
        2. Use Case
          1. In my previous company, The client would like a website for uploading 10 second videos which are deleted after 5 minutes I prepared USE CASE document If you want, I can share with you the use case document I prepared after the interview for you to review.
          2. USE CASE
          3. EXAMPLE:In my old company, The client would like a website for uploading 10 second videos which are deleted after 5 minutes, Firstly, I create a Brief Description. I convey the role and purpose of the use case in a single paragraph. I create Basic Flow Scenery(sinary) The use case should have one event stream and maybe more, with each event stream performed as a separate sequence diagram. The flow of events in the use case specification section provides the main bulk of the use case specification and describes what the actor does and what the system does in response. It is phrased in the form of a dialog between the actor and the system. The use case describes what happens inside the system, but not how or why. I create Alternative Flow Scenery(sinary) There may be, and most likely will be, a number of alternative flows in a use case. Alternative flows should contain a number of steps. I kept each alternative flow separate to improve clarity. I tried to write the reasons that started the flow separately in the alternative flows I thought of the Alternative Flow subsections as alternative behavior, each alternative flow represents alternative behavior, many times because of exceptions that occur in the main flow. I created use cases in the form of textual descriptions. I know that their main purpose is to document the behavior of a system in a clear, concise, and understandable way. I write special requirements A special requirement is a non-functional requirement that is specific to a use case but is not easily specified in the text of the use case’s event flow. In this use case, I have detailed the performance and application standards under the special requirement Examples of special requirements include legal and regulatory requirements and quality attributes of the system to be built including usability, reliability, performance, or supportability requirements. Additionally, other requirements such as operating systems and environments, compatibility requirements, and design constraints¾should be captured in this section I write Preconditions A pre-condition of a use case is the state of the system that must be present prior to a use case being performed. In this section, I detailed the user's login to the website and browsing the file on the website under the precondition heading. I write Extension Points In the post condition and extension point sections, I could not detail because I needed to have more information. A post-condition of a use case is a list of possible states the system can be in immediately after a use case has finished Definition of the location of the extension point in the flow of events
        3. SQL
          1. Skill
          2. I have previous experience with Oracle SQL from my previous roles.
          3. I can create advanced SQL queries to optimize databases and retrieve data efficiently.
          4. I used to use basic DML SQL commands. (such as Select, Insert, Update, Delete).
          5. I used to get a report by running a query in SQL
          6. Example
          7. Create custom reports
          8. In my previous role at Allianz, I used SQL to create custom reports that provided valuable insights to our stakeholders.
          9. These reports helped optimize inventory management, resulting in a 15% reduction in operational costs.
          10. I created a query to retrieve sales data from a table named "sales_data" within a specified date range ('start_date' and 'end_date'). It then summarizes the total sales quantity for each product.
          11. Data Analysis
          12. However, extracting data wasn't enough; I also needed to understand this data and present it effectively.
          13. I analyzed sales by regions and identified which regions saw an increase in sales.
          14. I compared sales on a product basis and determined the best-selling products.
          15. I calculated the total sales and sorted them by a specific period.
          16. Problem Solving
          17. SQL and data analysis are crucial to address issues efficiently
          18. Continuous Learning
          19. I believe that staying up-to-date with the latest SQL techniques and data analysis tools is essential
      6. Data Visualization
        1. Tableau
          1. I have an experience with Business Intelligence Reporting tools like Tableau
          2. I used Tableau to transform the data I extracted into charts and reports.
          3. "Would you like me to elaborate on these processes?"
          4. Connecting to Oracle Database
          5. I create a new project in Tableau. In the "Data Source" section, I establish a connection to an Oracle database and access data using SQL queries.
          6. 1.I start the Tableau Desktop application. 2.On the main screen, I open the "File" menu. 3.From the "File" menu, I click on "New" to create a new project. 4.In the "Data" tab, I click on "New Data Source" and establish a connection to the Oracle database. 5.After gaining access to the Oracle database, I retrieve data using SQL queries.
          7. Creating SQL Queries
          8. Once I have access to the data, I create SQL queries or use existing ones (Tableau will use SQL queries to transform data).
          9. Data Transformation
          10. I transform the data as needed to prepare it for analysis and visualization (which may include tasks such as merging data, changing data types, adding new columns, and processing data individually).
          11. Creating Visualizations
          12. 1.I visualize the data using "Worksheets" or "Çalışma Sayfaları" with the SQL query. 2.Tableau offers various visualization options such as charts, tables, and maps.
          13. Building Reports and Dashboards
          14. I compile the visualizations I've created to build reports and dashboards.
          15. Interactivity and Filtering
          16. I enhance user experience by utilizing Tableau's interactivity features, allowing users to explore the data more easily through filters and interactions.
          17. Publish and Share
          18. I share the reports or dashboards I've created on a platform like Tableau Server or Tableau Online.
          19. Scheduled Refresh
          20. If data is continuously updated, I configure scheduled refresh settings to ensure that reports are automatically updated.
          21. I am learning and enchancing my skills in Tableau
          22. My next goal is to learn power BI
    8. Problem Resolution
      1. Change Management
        1. I implemented a change management process that evaluates the impact of requested changes
          1. SORU 8
      2. Solving the root cause of a problem
        1. As a business analyst, I aim to solve the root cause of a problem to prevent similar issues from arising in the future.
          1. SORU 9
    9. Process Management
      1. I have conducted some studies with the aim of analyzing existing business processes to improve efficiency, effectiveness, and overall performance
    10. I'd like to share with you this list I use in my work This list serves as my compass in every project I undertake.
    11. Headings for Analysis
      1. Organization
      2. Document Tracking
      3. Dictionary
      4. Project
        1. Overview
          1. What the project works to achieve
          2. Describing proposed solution
      5. Non-Goals or Out of Scope
      6. Future Goals
      7. Assumptions
      8. Technical Requirements
        1. Functional Requirements
        2. Reporting Reqirements
        3. Security Requirements
      9. Solutions
        1. Current or Existing Solution / Design
        2. Suggested or Proposed Solution / Desig
        3. Business Logic
        4. Presentation Layer
      10. Test Plan
        1. Unit tests
        2. Integrations tests
        3. QA
      11. Monitoring and Alerting Plan /Release / Roll-out and Deployment Plan/Rollback Plan
      12. Workflow Diagram
      13. Further Considerations
        1. Impact on other teams
        2. Privacy considerations:
        3. Operational considerations
        4. Risk
      14. Success Evaluation
        1. Impact
          1. Security Impact
          2. Performance impact
          3. Cost impact
          4. Impact on other components and services
        2. Metrics
      15. Work
        1. Work estimates and timelines
        2. Prioritization
        3. Milestones
        4. Future work
      16. Deliberation
        1. Discussion
        2. Open Questions
      17. End Matter
        1. Related Work
        2. References
        3. Acknowledgments
        4. Dependencies
          1. anticipate bottlenecks
          2. reduce project risks
          3. ensure a successful and efficient project or system development proces
      18. Addendums & Appendices
  6. Agile Competencies
    1. I have nearly 6 years of agile experience
    2. The project is divided into small increments with minimal planning, and each iteration includes planning, design, coding, testing, and deployment.
      1. SORU 10
    3. Methodology
      1. While working at Aviva, I was a business analyst of the agile team.Our metodology was Kanban
      2. While working at Allianz, I was a business analyst and scrum master of the agile team.Our mtedology was Scrum.
    4. Agile ceromonies
      1. I attended various Agile ceremonies
        1. SORU 11
      2. Creating Backlog
        1. Involves identifying and prioritizing tasks or user stories that need to be addressed in the project.
      3. Daily Stand Up
        1. A brief, daily team meeting where members discuss progress, plans, and any obstacles they are facing.
      4. Sprint Planning
        1. Session at the beginning of a sprint to outline tasks, set goals, and allocate work for the upcoming period.
      5. Sprint Review
        1. Evaluation meeting at the end of a sprint to assess completed work, gather feedback, and make adjustments for the next sprint.
      6. Retrospective
        1. A reflective session held after a sprint to analyze what went well, what could be improved, and how to enhance future performance.
      7. Backlog Refinement
        1. Ongoing process of reviewing and updating the backlog to ensure it aligns with project priorities and goals.
    5. Business analysis work
      1. I prepared analysis throughout each sprint
      2. I always get approval from key stakeholders for the analysis document I prepare.
    6. Preparing the sprint review presentation
      1. I prepared the sprint presentations. These include essential information such as
      2. the progress of the project
      3. work accomplished
    7. Preparing the sprint report
      1. I prepared the sprint reports. These include essential information such as
      2. project summaries
      3. sprint summaries
      4. completed and unfinished work
      5. retrospective notes
      6. identified problems
      7. obstacles
    8. Solution discussion session
      1. Sometimes problems that could not be solved emerged in these meetings. in such cases, we would organize separate solution discussion sessions.
    9. Organizing project definition sessions
      1. I have experience in organizing project definition sessions with Project Managers. I assist with Project manager. These include some information such as
      2. performance
      3. scalability
      4. roadmap
      5. risk evaluation
      6. planning
      7. Resolve conflict
        1. SORU 12
    10. Jira & Confluence
      1. I have been using Jira and Confluence for 6 years
        1. SORU 13
      2. Jira is often used in Agile environments for sprint planning, backlog management, and more.
      3. I have an experience in writing user story and Acceptance criteria.
        1. Understanding Requirements
          1. To communicate with stakeholders and grasp project requirements and user needs to determine the necessary functionality.
        2. Defining User Stories
          1. To create user stories that describe required functionality from a user's perspective, simplifying communication.
        3. Defining Acceptance Criteria
          1. This step defines criteria for confirming when a user story is complete and how it should be tested, ensuring clear guidelines for acceptance.
        4. Prioritization
          1. Prioritizing user stories involves deciding which ones to address first in collaboration with project management and stakeholders to set priorities.
        5. Iteration and Development
          1. User stories are developed and tested based on acceptance criteria in this step, part of the software development process.
        6. Acceptance and Feedback
          1. The purpose of this step is to test user stories against acceptance criteria, gather feedback, and accept them once they meet the requirements.
        7. Iteration and Improvement
          1. Iteratively refining and adding user stories based on feedback to enhance the development process is the objective of this step.
      4. I used Jira for creating reports and dashboards
      5. I used Jira to track and resolve issues
      6. I used Jira to enhance communication within our team, ensuring everyone is on the same page regarding project status and tasks.
    11. My experience in Agile methodologies will increase cross-functional collaboration among different departmental teams at your company."
  7. Technical Skill
    1. API
      1. Creating Detailed API Specifications
        1. I have experience in understanding APIs and API design
    2. Data formats
      1. JSON
        1. For APIs that dealt with JSON data, I can provide detailed descriptions of the payload structures.
      2. SQL
        1. Skill
          1. I have previous experience with Oracle SQL from my previous roles.
          2. I can create advanced SQL queries to optimize databases and retrieve data efficiently.
          3. I used to use basic DML SQL commands. (such as Select, Insert, Update, Delete).
          4. I used to get a report by running a query in SQL
        2. Example
          1. Create custom reports
          2. In my previous role at Allianz, I used SQL to create custom reports that provided valuable insights to our stakeholders.
          3. These reports helped optimize inventory management, resulting in a 15% reduction in operational costs.
          4. I created a query to retrieve sales data from a table named "sales_data" within a specified date range ('start_date' and 'end_date'). It then summarizes the total sales quantity for each product.
        3. Data Analysis
          1. However, extracting data wasn't enough; I also needed to understand this data and present it effectively.
          2. I analyzed sales by regions and identified which regions saw an increase in sales.
          3. I compared sales on a product basis and determined the best-selling products.
          4. I calculated the total sales and sorted them by a specific period.
        4. Problem Solving
          1. SQL and data analysis are crucial to address issues efficiently
        5. Continuous Learning
          1. I believe that staying up-to-date with the latest SQL techniques and data analysis tools is essential
      3. SORU 14
        1. SQL Query anlamlari
          1. Select
          2. Used to retrieve data from specific columns.
          3. Insert
          4. Used to add new data to a table.
          5. Update
          6. Used to modify existing data.
          7. Delete
          8. Used to remove data from a table based on specified conditions
      4. XML
        1. "I have a basic understanding of XML, which allows me to work with structured data and perform data exchanges between systems."
    3. Protocols
      1. SOAP
        1. "I can utilize SOAP to facilitate data exchange between different software systems, enhancing system integration as a business analyst."
    4. Programming Language
      1. .NET
        1. While working at Zorlu, I was responsible for the e-commerce side. The programming language of our website was .NET. So I'm familiar with .NET
    5. Tools and Software
      1. Microsoft Visio
        1. I usually draw most of the processes I work on in Microsft visio.
      2. Postman
        1. I used Postman to send specific requests
      3. MS Project
        1. I have knowledge about MS Project.
      4. Balsamiq
        1. I used Balsamiq for prototyping
      5. Figma & Figjam
        1. SORU 15
        2. In my previous company, my designer colleague was preparing designs in Figma and I was following the designs from there. Figma was connected to Jira. I was able to add the design files in Figma to my analysis.
        3. While working at Allianz,We had daily meetings, sprint planning, retrospectives at FigJam
          1. Visual Collaboration
          2. Real-Time Interaction:
          3. Idea Visualization
          4. Efficient Planning
          5. Retrespective analysis
          6. Retrospectives involve reflecting on past sprints or projects. FigJam's visual tools facilitated a more comprehensive analysis, allowing the team to identify strengths, weaknesses, and areas for improvement in a more structured and visually appealing manner.
          7. Remote Collaboration
          8. Documentation and Reference
          9. A common understanding of the decisions taken during the meetings was achieved
          10. FigJam provides me with a powerful platform for collaborative brainstorming, creating flowcharts, and sketching out initial concepts, enhancing our overall design and ideation process
      6. Jira & Confluence
      7. Excel
    6. SAP
      1. I managed developments and analysis of processes and system activities in SAP ERP system.
  8. Career Development and Support
    1. Aviva Talent Program
      1. I was involved in the Talent program at Aviva.
      2. I observed Executive Committee members for 6 months
      3. I gained a senior management perspective.
      4. My self-confidence increased, I can share my ideas more freely with people.
    2. Allianz Alltogether team
      1. I was part of the Alltogether team and was researching what innovations we can bring to the company, what we can do to increase people's interest in social learning platforms
    3. Mentorship Experience
      1. While working at Aviva, I participated in a mentoring program where I provided mentorship to junior business analysts for a duration of 6 months. Throughout this experience, I learned valuable insights and gained new perspectives."
    4. Learning Opportunities
      1. I actively use applications such as Udemy, linkedIn learning, degreed and getabstract
      2. Udemy
      3. LinkedIn Learning
      4. Degreed
      5. getabstract
    5. Certification
      1. I have The Lean Philosophy and Kanban System certificate
      2. I have goals to add to my knowledge with standards like ITIL
  9. Work Culture and Approach
    1. Global international company
      1. I have valuable experience working with Allianz, a global international company.
      2. I wrote an article on Allianz's website about my experiences with agile processes.
  10. I think this mindset and adaptability will help me contribute effectively to your company
  11. We moved from Turkey to Sofia with a proactive 'can-do' mindset, , and the past year was a significant step forward.
  12. Diversity
    1. I worked with many different teams from many different sectors.
    2. Business analyst often work on various project in different industries and I am excited about diversity this role offers
    3. Working in different sectors was challenging because of unique needs and regulations, but it helped me develop versatile skills and stay agile.
    4. I have no Fintech industry experience
    5. "While my professional journey has primarily been in banking, retail e-commerce, insurance, and music technology, I view my lack of direct fintech industry experience as an asset. My diverse background has honed my ability to swiftly adapt to new environments and approach challenges. I am confident that my cross-industry expertise will bring a different perspective to the fintech industry
  13. I'm excited to discuss how I can contribute to the team in each of your roles
  14. FXC Intelligence Team
    1. Ida Rolek-Kononiuk
      1. Software engineering leader
    2. Ekaterina Semkina
      1. Business Analyst
    3. Mira Nuata
      1. Lead Technical Specialist
    4. Liz Collier-Harrison
      1. Senior Agile Delivery Lead
    5. Ken Dobson
      1. Senior Product Manager