1. Sessional Wants Course
  2. Service Centre Recieves Reqeust
  3. Escalation to LS RT
  4. Confirms sessional has Netlink
  5. Inform Sessional to Contact Departmental Administrator to Submit Course Info
  6. Department Administrator Submits Course Info to Registrars Office
  7. Registrars Office Enters Info into Banner
  8. Sessional Still Does Not See in uSource
  9. Service Centre Does Known Solution
  10. Send Query to Learning Sytems RT
  11. LS Suggest Sessional confirm with Administrator that course has been submitted to Registrar
    1. Administration sometimes process in bulk and not on request causing delays
  12. Check OLSA to see that they are no longer TBA and course exists
  13. Inform Instructor / Dept to request temp affiliate Netlink
  14. LS Manually Add Affiliate Netlink to course when available
  15. LS Manually requests course shell in OLSA
  16. Request Back to Service Centre for ID
  17. Real Netlink Activated first day of course and Affiliate has expiry date
  18. Instructor RT to LS that they cannot access course
  19. LS Manually merges affiliate and Staff Netlink ID
  20. Instructor has Course and Access using Real Netlink
  21. Administrator is on holiday
  22. LS will create Sessional Sandbox to begin building course
  23. Real course is eventually created and we assist sessional with migration of content through import
  24. Instructor has Course and Access using Real Netlink
  25. Check UID - Sessional Starty date not until first day of class and cannot access