- Sessional Wants Course
- Service Centre Recieves Reqeust
- Confirms sessional has Netlink
- Inform Sessional to Contact Departmental Administrator to Submit Course Info
- Department Administrator Submits Course Info to Registrars Office
- Registrars Office Enters Info into Banner
- Sessional Still Does Not See in uSource
- Service Centre Does Known Solution
- Send Query to Learning Sytems RT
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LS Suggest Sessional confirm with Administrator that course has been submitted to Registrar
- Administration sometimes process in bulk and not on request causing delays
- Check OLSA to see that they are no longer TBA and course exists
- Inform Instructor / Dept to request temp affiliate Netlink
- LS Manually Add Affiliate Netlink to course when available
- LS Manually requests course shell in OLSA
- Request Back to Service Centre for ID
- Real Netlink Activated first day of course and Affiliate has expiry date
- Instructor RT to LS that they cannot access course
- LS Manually merges affiliate and Staff Netlink ID
- Instructor has Course and Access using Real Netlink
- Administrator is on holiday
- LS will create Sessional Sandbox to begin building course
- Real course is eventually created and we assist sessional with migration of content through import
- Instructor has Course and Access using Real Netlink
- Check UID - Sessional Starty date not until first day of class and cannot access
- Escalation to LS RT