1. Printing
   1. Printer changes
      1. Inventory
      2. Network moves
      3. Banner queue update
   2. Print queue changes
      1. Queue inventory
      2. Remove unused queues
   3. Print server build
      1. Monitoring
         1. Server
         2. Service
      2. Alerting
      3. Performance graphs
      4. Pre-production environment
      5. Security
   4. Queue migration
   5. Pcounter
2. Personal Web Pages
   1. IIS
      1. Develop a new config
      2. Test
      3. Modify production IIS
   2. Migration
   3. Permissions
      1. Groups
   4. Security
   5. Directory structure
3. Tools
   1. Quota
4. Directory
   1. POSIX synch
   2. Migrate from NDS to AD
      1. UNIX systems
      2. Other systems
   3. AD audit
   4. Resource domain decision
   5. Group policy / login script replacement
   6. AD LDAP load balanced
   7. Security
5. File Services
   1. Quota
      1. Acceptable use policy
      2. Quota monitoring
      3. Quota management tools
   2. Anti-virus
   3. Monitoring
   4. Alerting
   5. Structure
   6. Backup
   7. File system configuration
   8. Access
      1. SFTP
      2. 64-bit VPN
      3. NFS
   9. Security
   10. Migration
       1. Student data
       2. Staff/faculty data
       3. HVLC data