1. Divison and Coordination of labour Pg 494
   1. Vertical division of labour Pg 494
      1. Autonomy and control Pg 495
      2. Communication Pg 495
   2. Horizontal Division of labour Pg 495
      1. Job design Pg 496
      2. Differentiation Pg 496
   3. Departmentation Pg 497
      1. Functional departmentation Pg 497
      2. Product departmentation Pg 498
      3. Matrix departmentation Pg 499
      4. Other forms of departmentation Pg 500
   4. Basic methods of coordinating divided labour Pg 501
      1. Direct supervision Pg 501
      2. Standardization of work processes Pg 501
      3. Standardization of outputs Pg 502
      4. Standardization of skills Pg 502
      5. Mutual adjustment Pg 502
      6. Other methods of coordination Pg 503
         1. Liaison roles Pg 503
         2. Task forces and teams Pg 504
         3. Integrators Pg 504
2. Kinds of structure
   1. Traditional structural characteristics Pg 504
      1. Span of control Pg 504
      2. Flat vs Tall Pg 505
      3. Formalization Pg 505
      4. Centralization Pg 506
      5. Complexity Pg 508
   2. Contemporary organic structures Pg 509
      1. Ambidextrous organization Pg 510
      2. Network and virtual organizations Pg 511
      3. Modular organization Pg 513
      4. Boundaryless organization Pg 514
   3. Organic vs Mechanistic Pg 508
3. The impact of size Pg 516
   1. Size and structure Pg 516
   2. Downsizing Pg 517
      1. Downsizing and structure Pg 517
      2. Problems with downsizing Pg 519
4. Symptoms of structural problems Pg 520