1. PLURALISM
   1. Federal Government
      1. Legislature
      2. Executive
      3. Judicial
   2. Education
   3. Environmental
   4. Healthcare
   5. Social Services
   6. Military
      1. Commander in Chief
      2. Leaders
         1. Sun-Tzu
         2. Napoleon Bonapart
         3. Augustus Caesar
         4. Marus Tullius Cicero
   7. State Government
   8. Local Government
   9. Tribal Governments
      1. Native Communities
      2. Clans
      3. Religious affiliations
      4. Families
2. Bureaucracy
   1. red tape
   2. Special Interest
   3. E-Government
      1. e-commerce
   4. quid pro quo
   5. Parkinson's Law
   6. Peter Principle
   7. Bureaucrat Bashing
   8. Laissez-faire
   9. Profession of Arms
3. PUBLIC CHOICE ECONOMICS
   1. Officials
      1. Companies
   2. Citizens
      1. Consumers
4. PERSONAL ETHICS
   1. Hubris
   2. Power
   3. Ethics
   4. Accountability
5. REINVENTING GOVERNMENT
   1. Bureaucracy
      1. Administrators
      2. Electied Officials
      3. Citizens
   2. Architecture
   3. Machinery
   4. Privatization
   5. Ten Principles for Reinventing Government
      1. • 1. Catalytic government: steering rather than rowing • 2. Community-owned government: empowering rather than serving • 3. Competitive government: injecting competition into service delivery • 4. Mission-driven government: transforming rule-driven organizations • 5. Results-oriented government: funding outcomes, not inputs • 6. Customer-driven government: meeting the needs of the customer, not the bureaucracy • 7. Enterprising government: earning rather than spending • 8. Anticipatory government: prevention rather than cure • 9. Decentralized government: from hierarchy to participation and teamwork • 10. Market-oriented government: leveraging change through the market
   6. Environment
   7. Policies/Laws
   8. Privatization
   9. Economics
   10. Technology
6. ETHICAL ORGANIZATIONS
   1. Honor
   2. Ethics
   3. Accountability
   4. Natural Law
   5. Common Law
   6. Culture
   7. Trust
   8. Respect
   9. Communication
7. Management Principles
   1. Authoritarian
   2. Traditional
   3. Civilian
      1. Catheryn Seckler-udson (1902-1963)
      2. Herbert Simons (1946)
      3. Luther Gulick's (1892-1993)
   4. Military
      1. Bernard Brodie (1910-1978)
   5. Principles Approach
   6. Organization Theory
   7. Classical Organization Theory
   8. Scientific Management
      1. Henry R. Towne (1844-1924)
      2. Harrington Emerson (1853-1931)
      3. Henri Fayol (1841-1925)
   9. Neoclassical Organization Theory
      1. Herbert A. Simon
   10. Modern Structural Organization Theory
       1. Lee Bolman
       2. Terrence Deal
   11. Mechanistic and Organic Systems
       1. Systems Theory
          1. Chester L. Barnard (88-1961)
       2. Cybernetics
          1. Norbert Wiener
       3. Learning Organization
          1. Peter Senge
   12. Management Controls
       1. Productivity Improvement
       2. Productivity Measurement
   13. Managerialism
       1. Zero-based Budgeting
       2. Internal Controls
       3. Strategic planning
       4. Ethical Reponsibility
   14. PPBS (Plannng, programming, budgetng systems)
   15. Reengineer
       1. Process Maping
       2. Customer Assessments
       3. Process Visioning
   16. Empowerment
   17. TQM (Total Quality Management)
       1. W. Edwards Deming
8. Organization Behavior
   1. Management Control
      1. Hugo Munsterberg (1863-1916)
      2. Douglas McGregor
      3. Luddites (Ned Ludd)
   2. Organization Development
      1. Kurt Lewin
   3. Impact of Personality
      1. Bureaucratic Structure on Behavior
         1. Organizational Chart
         2. Peer Group
         3. Bureaucratic Dysfunctions
            1. neotism
   4. Hawthorne Experiment
   5. Self-actualization
      1. Abraham Maslow
   6. Motivation-Hygiene Theory
   7. Theory X and Theory Y
   8. Bureaucratic Agency
   9. Customer-Driven Agency
9. COMPETITIVE PUBLIC ADMINISTRATION
   1. Entrepreneuralism
   2. Management by Objectives (MBO)
   3. Organiation Development (OD)
   4. Zero-based budgeting (ZBB)
   5. Quality Circles (QC)
   6. Customer-Driven Agency
   7. Productivity Improvement
   8. Productivity Measurement