1. Services Offered
   1. WSS v3.0
   2. MOSS
2. Support
   1. Response Time
   2. Toll Free Number
   3. Hours
3. Fees
   1. Setup
   2. Recurring
      1. Billing frequency
      2. Commitment period
   3. Bandwidth
4. Security
   1. SSL
   2. Password Policy
5. Features
   1. Control Panel
   2. Web Parts Included
   3. Templates Included
   4. Customizations allowed
      1. Custom Web Parts
      2. Sharepoint Designer 2007 supported
      3. DLLs or solutions
      4. Central Administration allowed
6. Backup
   1. Download Available
   2. Format
   3. Frequency
   4. Restore
7. User Management
   1. Password Change by User
   2. Password Policy
   3. Shared AD
   4. Username format
   5. Password Webpart Reminder