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Elemetns
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Segments & Personas
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Who are the customers?
- What do they think?
- See?
- Feel?
- Do?
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Value Propositions
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What’s compelling about the product to these personas?
- Why do they buy it, use it?
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Brand Experiences
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What are the key experiences customers have with the product?
- How do they find it? Buy it? Use it?
- How does this differ across actors?
- If a CIO or parent buys it and then a support person or child uses it, how does that work?
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Branding
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What is the personality of the brand? Its positioning?
- How does it talk about itself? How do is that executed?
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Lexicon
- What words and phrases do customers use to talk about the area? What do they type into Google?
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Assets
- What are the product’s most important brand assets?
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Activities
- What are the most important growth activities?
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Organic Channels
- What organic (unpaid) channels are most important to the product’s branding and growth?
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Paid Channels
- What paid channels are most important to the product’s branding and growth?
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Promotional Infrastructure
- What promotional infrastructure (email lists, in store displays, social media accounts) is working for the brand?
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Let's Start
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use template
- https://141nh047iozd1l75s22eer06-wpengine.netdna-ssl.com/wp-content/uploads/2016/11/Growth-Hacking-Canvas-v1.pdf
- https://docs.google.com/presentation/d/1CqFWYmDZw0uiuwzKEzHz3mDNUwfUmKpaiDS7mNgPZwI/edit#slide=id.g387605415_141
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Step 1
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Segments & Personas
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Segment Dimensions
- Do you have a single or multi-sided market?
- Segment Composition
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Some notes about PERSONAS using 5W2H
- https://www.xmind.net/m/reXaxD/
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a prioritized list of Personas, organized by Segment
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Some Product Prioritization Techniques (https://foldingburritos.com)
- https://www.xmind.net/m/9DbTEL/
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Step 2
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Value Propositions
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start with ‘problem scenarios’, then working through the customer’s alternatives and how your value proposition improves
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Problem Scenarios are the fundamental needs, habit, desires, jobs that you’re delivering on for the customer
- job to be done
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Some notes about Jobs To Be Done using 5W2H
- https://www.xmind.net/m/acbPXk/
- a prioritized list of Value Propositions and linkages from each Persona to the VP’s relevant to them
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Step 3
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Brand Experiences
- What are the key brand experiences?
- How are those different across your segments and personas?
- a list of key Brand Experiences, linked to Personas or Segments if they differ substantially
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Step 4
- Branding
- a description of the brand personality and how you communicate that
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Step 5
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Lexicon
- we should talk about yourself in terms customers use to describe what they want vs. weird proprietary language you create
- a list of key phrases that customers use to talk about their problems and that you use to talk about your propositions
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Step 6
- Assets
- a list of the brand’s key assets (including soft assets like capabilities)
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Step 7
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Activities
- What are you doing to increase growth, engagement, and monetization on the brand?
- a list of key growth activities.
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Step 8
- Organic Channels
- a list of key Organic Channels
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Step 9
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Paid Channels
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the channels you pay
- traditional media, digital media, and digital advertising like Google AdWords
- event marketing and trade promotion
- a list of key Paid Channels
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Step 10
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Promotional Infrastructure
- the internal and external resources you use to promote growth
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to obtaine fresh new ideas that really work and are highly accessible
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Some Canvases to create Great products!
- https://www.xmind.net/m/ZSPAdu/