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WHY?!
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to understand the learning process better
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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dot't feel frustrating at some point
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Identify your current phase
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predict future progress
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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stay focused on the goals
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don't jump ahead
- create bad experience
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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create an effective learning experience
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Understand where others are
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be an effective educator
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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maximize resources and return on investment
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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!!!
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One person may be at multiple levels at the same time
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some skills may fall into one phase, while others into a lower different phase
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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newcomer
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baseline
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university/institution
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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place of work
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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online resource
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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time
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depends on motivation
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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features
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introduction time
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surface-level understanding
- definition
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- don't know about details or value
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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deeper exposure
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broaden perspective, experience, or acceptance
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Goals
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understand the basics
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use 5W2H
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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how
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self-initiated
- :browsing articles, reading books, or signing up for a seminar
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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onboarding programs
- collaborative workshops, required courses, or mandated trainings.
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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teacher 's Goals
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communicate the purpose and potential value
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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motivate the newcomer to pursue learning
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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move on to the next phases
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Problems and Risks
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never leave this stage
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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“yet another thing to learn”
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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unsuccessful previous attempts or experience
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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adopter
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begin to practice
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had some ups and downs
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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waffle between overconfidence and self-doubt
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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feel both confused and successful at the same time
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Features
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understand the potential
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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invest time, effort, and energy into learning and apply knowledge to work with mixed success
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Sources
- books
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- blogs
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- workshops
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- activities together with experienced practitioners and peers
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- ets
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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lost in this phase
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cannot apply knowledge
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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failure in this phase
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incomplete understanding
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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jumping to conclusions
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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using the wrong activity at the wrong time
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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lack of buy-in or support from others
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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push to abandon
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occur through failure
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Goals
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need training and coaching
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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to help learners through hands-on practice and assistance until they can comfortably use framework
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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find relevance and application to their everyday work
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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leader
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the proficiency stage
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can articulate framework succinctly to others
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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an active, independent role
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begin to think adaptively about framework
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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start to explore new applications
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Features
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practice framework with general ease, confidence, and independence
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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teach others earlier in the learning journey
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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able to consistently and somewhat adaptively perform activities without thinking about them
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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don’t try to apply framework by the book ---> use it as needed depending on goal
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Goals
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continue to instill confidence and help sustain the learner’s commitment
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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promoting reflection
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key to helping leaders continue to grow
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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in adapting the framework to fit their contextual goals and needs, be sustainable over time, and maximize potential benefits
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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grandmaster
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create new ways of applying, thinking and adding
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view framework as a flexible, dynamic toolkit
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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solve as organizational as and end-user (external, product-related) problems
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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come with downsides
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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features
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the ability to critically reflect on framework practice
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to judge what is useful and potentially depart from the traditional ways and activities
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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help others
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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an in-depth, intuitive understanding
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can blend skills together to meet specific need
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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altered, adapted, and applied in complex ways, depending on the goal, audience, and potential obstacles
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strategy
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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Goals
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becomes not just activating and educating individual learners, but rather organizations as a whole
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
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self-reflection, by learning from their peers, and also by learning from their juniors
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Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup
- Some notes about The Learner’s Journey: 4 stages based on @nngroup