1. WHY?!
    1. to understand the learning process better
      1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    2. dot't feel frustrating at some point
      1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    3. Identify your current phase
      1. predict future progress
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. stay focused on the goals
        1. don't jump ahead
          1. create bad experience
          2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    4. create an effective learning experience
      1. Understand where others are
        1. be an effective educator
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    5. maximize resources and return on investment
      1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    6. !!!
      1. One person may be at multiple levels at the same time
        1. some skills may fall into one phase, while others into a lower different phase
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    7. Some notes about The Learner’s Journey: 4 stages based on @nngroup
  2. newcomer
    1. baseline
      1. university/institution
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. place of work
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. online resource
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    2. time
      1. depends on motivation
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    3. features
      1. introduction time
        1. surface-level understanding
          1. definition
          2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          3. don't know about details or value
          4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          5. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. deeper exposure
        1. broaden perspective, experience, or acceptance
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    4. Goals
      1. understand the basics
        1. use 5W2H
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. how
        1. self-initiated
          1. :browsing articles, reading books, or signing up for a seminar
          2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. onboarding programs
          1. collaborative workshops, required courses, or mandated trainings.
          2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. teacher 's Goals
        1. communicate the purpose and potential value
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. motivate the newcomer to pursue learning
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        3. move on to the next phases
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    5. Problems and Risks
      1. never leave this stage
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. “yet another thing to learn”
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. unsuccessful previous attempts or experience
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    6. Some notes about The Learner’s Journey: 4 stages based on @nngroup
  3. adopter
    1. begin to practice
      1. had some ups and downs
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. waffle between overconfidence and self-doubt
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. feel both confused and successful at the same time
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    2. Features
      1. understand the potential
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. invest time, effort, and energy into learning and apply knowledge to work with mixed success
        1. Sources
          1. books
          2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          3. blogs
          4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          5. workshops
          6. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          7. activities together with experienced practitioners and peers
          8. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          9. ets
          10. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          11. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. lost in this phase
        1. cannot apply knowledge
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    3. failure in this phase
      1. incomplete understanding
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. jumping to conclusions
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. using the wrong activity at the wrong time
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. lack of buy-in or support from others
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      5. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      6. push to abandon
        1. occur through failure
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    4. Goals
      1. need training and coaching
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. to help learners through hands-on practice and assistance until they can comfortably use framework
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. find relevance and application to their everyday work
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    5. Some notes about The Learner’s Journey: 4 stages based on @nngroup
  4. leader
    1. the proficiency stage
      1. can articulate framework succinctly to others
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. an active, independent role
        1. begin to think adaptively about framework
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. start to explore new applications
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    2. Features
      1. practice framework with general ease, confidence, and independence
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. teach others earlier in the learning journey
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. able to consistently and somewhat adaptively perform activities without thinking about them
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. don’t try to apply framework by the book ---> use it as needed depending on goal
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      5. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    3. Goals
      1. continue to instill confidence and help sustain the learner’s commitment
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. promoting reflection
        1. key to helping leaders continue to grow
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. in adapting the framework to fit their contextual goals and needs, be sustainable over time, and maximize potential benefits
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
  5. grandmaster
    1. create new ways of applying, thinking and adding
      1. view framework as a flexible, dynamic toolkit
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. solve as organizational as and end-user (external, product-related) problems
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. come with downsides
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    2. features
      1. the ability to critically reflect on framework practice
        1. to judge what is useful and potentially depart from the traditional ways and activities
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. help others
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. an in-depth, intuitive understanding
        1. can blend skills together to meet specific need
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      4. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      5. altered, adapted, and applied in complex ways, depending on the goal, audience, and potential obstacles
        1. strategy
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
        2. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    3. Goals
      1. becomes not just activating and educating individual learners, but rather organizations as a whole
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      2. self-reflection, by learning from their peers, and also by learning from their juniors
        1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
          1. Some notes about The Learner’s Journey: 4 stages based on @nngroup
      3. Some notes about The Learner’s Journey: 4 stages based on @nngroup
    4. Some notes about The Learner’s Journey: 4 stages based on @nngroup