1. Being available means you need to communicate with each other!
2. If you can't govern yourself, don't try to change others!
3. Need to maintain surgery, rad. and anesthesia logs
   1. This is part of your job
4. You need to know the products and service to recommend them.
5. Client Communication
   1. Selling Products and services
      1. Wellness Plans
      2. Laboratory Profiles
   2. Information on cases
6. Anesthesia
   1. Machine
   2. Monitor
7. Radiology
   1. Positioning
8. Surgery
   1. Packs
   2. Prep
9. Laboratory
   1. Maintenance
   2. Everybody needs to be able to do it
      1. YOu teach them how!!
10. Interpersonal Comm.
    1. Self Imrovement
    2. Among Selves
       1. When Arrive or at Shift Changes
       2. Respect
    3. With Reception
       1. 3Xdaily About Cases
       2. Be PRepared to update any time
    4. With Doctors
       1. 3X Daily About Cases
       2. Be Clear On Any Plan
       3. Somebody needs to be AVAILABLE
11. Leadership
    1. Outline the basics of what leadership means
    2. Position is the lowest form of leadership