1. Corporate Strategy
   1. To be a world-class manufacturer of models, game and toys by establishing a prestigious brand name
      1. Outstanding quality
      2. Delivered in a timely manner
      3. Employee empowerment - increased contribution
      4. Positive contribution to consumers' lifestyle
2. Jigsaws 'R' Us (JRU)
   1. Products
   2. Markets
   3. Range
   4. Mix
   5. Standardisation vs. Customisation
   6. Level of Innovation
   7. Leader vs. Follower
   8. Functional Support
   9. Operations planning and control systems
   10. Work Structuring
   11. Payment Systems
   12. Organisational Structure
   13. Jigsaws
       1. Order Winners
          1. Quality
          2. Speed to market
          3. Branding
       2. Order Qualifiers
          1. Appeal/Packaging
          2. Availability
   14. Card Games
       1. Order Winners
          1. Price
       2. Order Qualifiers
          1. Quality
          2. Availability
   15. Board Games
       1. Order Winners
          1. Quality
          2. Variety
       2. Order Qualifiers
          1. Speed to market
   16. Survival
       1. Profit improvement in the next 12 months
          1. Reduce inventory by 40%
          2. Reduce lead time by 20%
          3. Reduce indirect costs by 20%
   17. Process Technologies
       1. Cardboard Jigsaws
          1. Cutting
          2. Printing
          3. Laminating
          4. Trim
          5. Die-cut
          6. Packing
       2. Wooden Jigsaws
          1. Cutting
          2. Printing
          3. Laminating
          4. Fretsaw
          5. Trim
          6. Packing
       3. Playtrays
          1. Cutting
          2. Printing
          3. Laminating
          4. Fretsaw
          5. Attach Hardboard Backing
          6. Drill hole + Hammer peg
       4. Card Games
          1. Make card
          2. Cutting
          3. Packing
       5. Board Games
          1. Cutting
          2. Laminating
          3. Packing
             1. Add in plastic playing pieces
   18. Trade-offs embodied in process
       1. Using waterjet cutters - efficiency and speed over personal touch
   19. Role of Inventory
       1. Inventory
          1. Raw Materials
             1. Cardboard
             2. Imported from Sweden
             3. 12-week delivery
             4. £30,000 (Wednesbury)
             5. £25,000 (Coventry)
             6. Beech Wood
             7. Imported from Russia
             8. 3 thicknesses, 2 crates each
             9. £20,000 stock held
             10. Printed Materials (Card/Boards)
             11. £77,000 (Wednesbury)
             12. £41,000 (Coventry)
             13. Boxes
             14. Bought out from a number of suppliers
             15. Value of top part (printed) high
             16. 10% - 20% of product cost
             17. £39,000 (Wednesbury)
             18. £62,000 (Coventry)
             19. Backing paper
          2. Work-in-Progress
             1. £49,000 (Coventry)
             2. £19,000 (Wednesbury)
          3. Finished Stock
             1. £516,000 (Wednesbury)
             2. £435,000 (Coventry)
   20. Capacity
       1. Timing
          1. Product demand
             1. 25% sales from January to May
             2. 30% deliveries during September and October
          2. Customers
             1. Large
             2. 65% sales to large customers - standard orders 3 months in advance
             3. Special products - customized, delivered in 4 months
             4. Smaller orders between September to December - short notice for unexpected demand
             5. Small
             6. place orders to meet demand when it occurs
             7. order size much smaller, more frequent
             8. orders a mixture of products, not more than 20 per item
       2. Wednesbury
          1. Coventry
             1. Machines
             2. 1 Circular saw bench
             3. 2 Guillotines
             4. 2 Diecutting machines
             5. 2 Laminating lines
             6. 2 Shrink wrap lines
             7. 2 Final packing lines
             8. 10 Fretsaws
             9. 2 Drills
             10. Size
             11. Manufacturing Area: 10,000 square feet
             12. Offices: 4000 square feet
             13. Storage: 12,000 square feet
          2. Machines
             1. Original Machine Lines
             2. 3 Guillotines
             3. 4 Diecutting machines
             4. 3 Shrink wrap machines
             5. 2 Final boxing/packing lines
             6. 3 Laminating Lines
             7. Proposed Machine Lines
             8. 3 Guillotines
             9. 6 Diecutting machines
             10. 3 Shrink wrap machines
             11. 2 Final boxing/packing lines
             12. 3 Laminating Lines
          3. Size
             1. Manufacturing Area: 10,000 square feet
             2. Offices: 2,500 square feet
             3. Storage: 25,000 square feet
          4. Products
             1. Original Product Lines
             2. Cardboard Jigsaws - 75 Products
             3. Cards - 25 products
             4. Board Games - 13 products
             5. Proposed Product Lines
             6. Cardboard Jigsaws - 104 products
             7. Cards - 25 products
       3. Coventry
          1. Machines
             1. Original Machine Lines
             2. 1 Circular saw bench
             3. 2 Guillotines
             4. 2 Diecutting machines
             5. 2 Laminating lines
             6. 2 Shrink wrap lines
             7. 2 Final packing lines
             8. 10 Fretsaws
             9. 2 Drills
             10. New Machine Lines
             11. 1 Circular saw bench
             12. 2 Guillotines
             13. 2 Laminating lines
             14. 2 Shrink wrap lines
             15. 2 Final packing lines
             16. 3 Waterjet-cutting machines
             17. 2 Drills
          2. Products
             1. Original Product Lines
             2. Wooden Jigsaws - 65 products
             3. Cardboard Jigsaws - 39 products
             4. Play Trays - 24 products
             5. Proposed Product Lines
             6. Wooden Jigsaws - 65 products
             7. Play Trays - 24 products
             8. Board games - 13 products
          3. Size
             1. Manufacturing Area: 10,000 square feet
             2. Offices: 4000 square feet
             3. Storage: 12,000 square feet
   21. Timing
       1. Customers
          1. Large
             1. 65% sales to large customers - standard orders 3 months in advance
             2. Special products - customized, delivered in 4 months
             3. Smaller orders between September to December - short notice for unexpected demand
          2. Small
             1. place orders to meet demand when it occurs
             2. order size much smaller, more frequent
             3. orders a mixture of products, not more than 20 per item
       2. Product demand
          1. 25% sales from January to May
          2. 30% deliveries during September and October